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Phone Representative Jobs in Iowa

Pt Phone Auditor Jobs
By EXL Services At , Remote $10.50 an hour
Strong organization and time management skills
Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience
Have an associates or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping
Experience working directly with the public, preferably on the phones
Willing to work from home office.
Great customer service skills and the ability to communicate both written and orally
Phone Auditor Jobs
By EXL Services At , Remote
Strong organization and time management skills
Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience
Have an associates or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping
Experience working directly with the public, preferably on the phones
Willing to work from home office.
Great customer service skills and the ability to communicate both written and orally

Are you looking for a job that will let you use your excellent customer service skills? We are looking for a friendly and professional Phone Representative to join our team! You will be responsible for providing outstanding customer service, answering customer inquiries, and resolving customer issues. If you have a passion for helping people and a desire to work in a fast-paced environment, this is the job for you!

A Phone Representative is a customer service professional who provides support to customers over the phone. They are responsible for answering customer inquiries, troubleshooting problems, and providing solutions.

What is Phone Representative Skill Requirements?

• Excellent communication skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment

What is Phone Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Basic computer skills
• Knowledge of customer service software, databases, and tools

What is Phone Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable data privacy practices and laws

What is Phone Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Phone Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Update customer information in the customer service database
• Follow up with customers to ensure their issues are resolved
• Provide feedback and recommendations to management on customer service issues and trends