Phone Representative Jobs in Georgia , Employment

Are you looking for a job that will let you use your excellent customer service skills? We are looking for a friendly and professional Phone Representative to join our team! You will be responsible for providing outstanding customer service, answering customer inquiries, and resolving customer issues. If you have a passion for helping people and a desire to work in a fast-paced environment, this is the job for you!

A Phone Representative is a customer service professional who provides support to customers over the phone. They are responsible for answering customer inquiries, troubleshooting problems, and providing solutions.

What is Phone Representative Skill Requirements?

• Excellent communication skills

• Ability to multitask

• Patience and empathy

• Problem-solving skills

• Knowledge of customer service principles and practices

• Knowledge of relevant products and services

• Ability to work in a fast-paced environment

What is Phone Representative Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Basic computer skills

• Knowledge of customer service software, databases, and tools

What is Phone Representative Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant products and services

• Knowledge of applicable data privacy practices and laws

What is Phone Representative Experience?

• Previous customer service experience

• Experience in a call center or customer service environment

What is Phone Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat

• Troubleshoot customer issues and provide solutions

• Update customer information in the customer service database

• Follow up with customers to ensure their issues are resolved

• Provide feedback and recommendations to management on customer service issues and trends