Pharmacy Technician Or Pharmacy Clerk Jobs in Arkansas

Communication skills including the ability to consult / advise, demonstrate empathy, and provide clear instructions or directions

Navigate across multiple computer systems to identify information needed for outbound calls to members/providers.

Educate members / guardians, providers, pharmacy staff on procedures to avoid compliance risk.

Meet departmental established performance expectations and working independently to complete tasks in a timely manner.

May include processing member prior authorizations through various computer systems ensuring the accuracy of all data and updating as necessary.

May partner with others to gather additional information and / or to interpret clinical guidelines; act as a resource for others.

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Tuition and continuing education reimbursement

Full suite of voluntary benefits such as identity theft protection and pet insurance

UCHealth offers their employees a competitive and comprehensive total rewards package:

Full medical, dental and vision coverage

Retirement plans to include pension plan and 403(b) matching

Paid time off. Start your employment at UCHealth with PTO in your bank

Performs other duties as assigned by management.

Associates degree or 3-5 years of equivalent work experience is preferred

1 - 3 years of previous experience as a Pharmacy Technician is preferred

1 to 3 years of PC skills (MS Word, Excel) proficiency is preferred

Resolve issues and complaints in a timely manner.

Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations.

Minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits

Job Family: Medical and Clinical

National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint

Verifies member information and inputs data for the pharmacists.

Educates members on pharmacy based rules related to prescriptions and medication resources or assistance programs.

Assist Team Leader(s) in monitoring and oversight of incoming work flow queues (telephone/fax/e-mail), work distribution, and process management

Minimum one (1) year managed care experience is required

Computer proficient with knowledge and experience in a “Windows” environment

Excellent leadership experience and skills

Assist Team Leader in ongoing education and communication of changes to Pharmacy Techs

Will utilize self-opportunities for all skill sets

3-5 years of work experience,, preferred

1-3 years of PC skills, MS Word & Excel preferred

1 year of customer service

Effectively communicates plan benefit information, including but not limited to, formulary information, copay amounts, pharmacy location services and prior authorization outcomes.

3-5 years; healthcare industry experience preferred

Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet departmental, State regulations, NCQA guidelines, and CMS standards.

Provides coordination and processing of pharmacy prior authorization requests and/or appeals.

Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies.

Assists with clerical services/tasks and other day-to-day operations as delegated.