Associate, Service Operations – People And Culture (P&C)
By Aristocrat At Las Vegas, NV, United States
Effectively communicate P&C policies and programs while demonstrating active listening skills and a commitment to employee experience.
Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems.
Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally.
Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)
Bachelor's Degree in Human Resources (HR) or equivalent experience.
Prior experience fielding high-volume customer inquiries within a corporate environment.

Are you passionate about creating an inclusive and attractive culture for people to thrive in? We are looking for a People and Culture Lead to join our team and help us build a vibrant and diverse workplace. You will be responsible for developing and implementing strategies to attract, retain, and develop our people, as well as creating a culture of collaboration and innovation. If you have a passion for people and culture, and a drive to make a positive impact, then this is the job for you!

Overview:

The People and Culture Lead is responsible for leading the people and culture initiatives of an organization. This includes developing and implementing strategies to attract, retain, and develop talent, as well as creating a positive and productive work environment. The People and Culture Lead is also responsible for ensuring compliance with all relevant laws and regulations.

Detailed Job Description:

The People and Culture Lead is responsible for developing and implementing strategies to attract, retain, and develop talent. This includes creating job postings, interviewing and selecting candidates, onboarding new employees, and providing ongoing training and development. The People and Culture Lead is also responsible for creating a positive and productive work environment, including developing policies and procedures, managing employee relations, and resolving conflicts. Additionally, the People and Culture Lead is responsible for ensuring compliance with all relevant laws and regulations, such as those related to labor and employment.

What is People And Culture Lead Job Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Knowledge of relevant laws and regulations
• Ability to develop and implement strategies
• Ability to manage and resolve conflicts
• Knowledge of human resources practices

What is People And Culture Lead Job Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in Human Resources
• Professional certification in Human Resources (e.g. SHRM-CP, PHR, etc.)

What is People And Culture Lead Job Knowledge?

• Knowledge of relevant laws and regulations
• Knowledge of human resources practices
• Knowledge of recruitment and selection processes
• Knowledge of employee relations and conflict resolution
• Knowledge of training and development

What is People And Culture Lead Job Experience?

• 5+ years of experience in Human Resources
• Experience in developing and implementing strategies
• Experience in managing and resolving conflicts
• Experience in recruitment and selection
• Experience in training and development

What is People And Culture Lead Job Responsibilities?

• Develop and implement strategies to attract, retain, and develop talent
• Create job postings, interview and select candidates, and onboard new employees
• Develop policies and procedures and manage employee relations
• Ensure compliance with all relevant laws and regulations
• Provide ongoing training and development
• Manage and resolve conflicts
• Create a positive and productive work environment