Customer Operations & Payments Manager
By IKEA At , Brooklyn, 11231, Ny $83,464 - $121,000 a year
Hires, onboards, trains, leads, manages and develops customer experience leaders in the store.
Introduces best practices and rolls out new country processes and systems on a timely basis to entire Customer Experience team.
Contributes to the creation of the Customer Experience action plan, secures buy in, initiates implementation and follows up.
In customer service, problem solving and conflict handling techniques.
Using data and insights in customer interactions with IKEA across all channels and IKEA service providers into actions and solutions.
Managing, leading and developing people, preferably in customer centric service or retail environment.
Lead Product Manager - Payments
By SeatGeek At New York City Metropolitan Area, United States
Excellent communication (written + verbal) skills and ability to build genuine, collaborative relationships throughout all levels of the org
Demonstrated experience managing complex and cross-functional initiatives including planning, execution, and delivery
Strong decision making skills with a balanced view of data, domain expertise, and gut instinct
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
Guide build vs. buy decisions to balance ability to experiment with reliability and scalability of our platform
Be a trusted PM for the existing Payments team, diving into in-progress initiatives, making decisions as needed and supporting delivery
Customer Experience Manager [Payments]
By Upwork At Florida, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Senior Manager, Payments Jobs
By LVMH At New York, NY, United States
Experience in project management and leading working groups.
Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.
Composure and ability to work with not only peers but with senior management.
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Leading and fostering credit card payment community shared experience, training and networking sessions.
Possess end to end negation experience to develop and execute strategic relationships.

Are you looking for an exciting opportunity to manage payments and help drive business success? We are looking for a Payments Manager to join our team and take our payment processes to the next level. You will be responsible for developing and implementing strategies to ensure efficient and effective payment processes. If you have a passion for payments and want to make a real impact, this is the job for you!

A Payments Manager is responsible for overseeing the payment process for an organization. This includes managing the payment process, ensuring accuracy and timeliness of payments, and resolving any payment-related issues. To become a Payments Manager, you will need a combination of education, experience, and skills. Education: A bachelor's degree in finance, accounting, or a related field is typically required for a Payments Manager position. Experience: Previous experience in a related field, such as accounting or finance, is beneficial for a Payments Manager position. Skills: Payments Managers must have strong organizational, problem-solving, and communication skills. They must also be proficient in using accounting software and other payment-related tools. Knowledge: Payments Managers must have a thorough understanding of accounting principles and payment processes. They must also be familiar with applicable laws and regulations. Responsibilities: Payments Managers are responsible for overseeing the payment process for an organization. This includes managing the payment process, ensuring accuracy and timeliness of payments, and resolving any payment-related issues. Experience: Previous experience in a related field, such as accounting or finance, is beneficial for a Payments Manager position. Qualifications: Payments Managers must have a bachelor's degree in finance, accounting, or a related field. Education: Payments Managers must have a thorough understanding of accounting principles and payment processes. They must also be familiar with applicable laws and regulations. Tools: Payments Managers must be proficient in using accounting software and other payment-related tools. Tips: Good tips for Payments Managers include staying organized, staying up to date on payment regulations, and staying in communication with other departments. Interview Questions: Common interview questions for Payments Managers include asking about their experience with payment processes, their understanding of accounting principles, and their ability to use accounting software.