Patient Engagement Specialist Jobs in Michigan

Required Knowledge, Skills and Experience

Preferred Knowledge, Skills And Experience

Tuition, Professional License and Certification Reimbursement

Utilizes exceptional communication and social skills to clearly explain services and needs to patient/family

Complete ongoing training and coaching programs for further skills development by deadlines

Excellent written communication skills with success in providing notes, updates, and written communications via computer systems

Utilize excellent telephonic sales skills to effectively communicate Landmark services and be able to

Uses critical thinking skills to create telephonic outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program

2+ years of related experience in a sales, direct marketing or customer service capacity

Leverage reporting and dashboards to prioritize telephonic outreach to members

In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients

Successfully meet and/or exceed engagement monthly targets