Patient Access Center Lead Jobs in Arkansas

Additional education in business management, healthcare management or closely related field may substitute for the required experience on one-for-one year basis.

Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)

Attend educational sessions and department meetings as scheduled

Remote Medical Scheduling Specialist- Fort Smith- Patient Access Center

Shared Services Center - Fort Smith

Location FORT SMITH, AR (Shared Services Center - Fort Smith)

Conduct Benefit Verifications and Prior Authorization follow-up as needed

Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax, chat, SMS etc. as appropriate

Proactively communicate specific patient service offerings, policies, procedures, and resources so that office staff is fluent in how to use program

Analyze regional program data & insights to identify opportunities for enhancing Kiniksa’s patient services offering

Requires a Bachelor’s degree or 8-10 years equivalent experience in Patient Support Services

Product launch experience in the US. Experience in rare diseases is highly desirable

Work experience in a customer service environment with some knowledge of the healthcare industry.

Experience working in an office environment.

Excellent inbound and outbound telephone rapport building skills.

Ability to multi-task with strong computer skills.

Build relationships with external business partners that include physicians, attorneys, nurses, case managers, and other healthcare groups.

1 year in a customer service environment with some knowledge of the healthcare industry.