Patient Access Center Lead Jobs in Arizona

· Knowledge of office management practices, including billing and scheduling within healthcare.

Communicates with departments/physicians for special requests, emergent cases, overbooking and add-ons; informs management about issues/problems with tools/times.

· Knowledge of basic computer familiarity and experience and the a bility to operate basic office equipment.

Performs medical necessity screening and ensures compliance with system requirements.

Demonstrates knowledge of resources, staffing, instrumentation, and equipment specific to procedures to avoid scheduling conflicts.

May serve as a Medical Assistant when holds a Medical Assistant Certification

Well-developed critical thinking and analytical abilities, in addition to time management, organizational, conflict resolution and judgement skills.

Knowledge in call center production metrics and management.

Perform data entry and appointment confirmation.

Assist in increasing Primary Care Physician (PCP) appointments by offering PCP services on all non-primary PCP phone calls

Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

Proficiency using Microsoft Office suite and electronic health record system - experience with NextGen and Cisco telecommunication system experience a plus.