Outreach Representative Jobs

Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.

Accurate data entry skills required.

Consistently delivers a remarkable customer service experience directly.

Experience providing excellent customer service in a fast-paced way.

Experience using relevant sales and customer engagement tactics.

Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.

Assistant local management with the on-site event logistics and fundraising responsibilities

Experience in a customer service, marketing, sales, or volunteer role preferred

Experience working in a team environment

Experience working directly with potential customers and clients

Educate community members on our clients core mission to gain new and repeat donors

Set up and attend local events regularly to spread our partner's mission and build lasting relationships with community members

Queer-Inclusive Benefits: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more

Manage day to day outreach and follow ups with select ads target list

Provides an exceptional experience to prospects through outbound calls in order to meet targets and performance goals

Ideal candidate will have at least 1 years of experience in mobile and online media sales

Excellent written and verbal communication skills

Additional Benefits: Flexible vacation policy, monthly stipends for cell phone, internet, wellness, and food, one-time home-office setup stipend, and company-sponsored events

Experience performing public information, education, or outreach activities.

PIR I: One (1) year of experience in public relations, public information, community relations, education, or outreach activities.

PIR II: Three (3) years of experience in public relations, public information, community relations, education, or outreach activities.

Experience working with youth and developing and implementing educational programming and curriculum for students and youth.

Experience developing persuasive public materials, messaging and/or educational curriculum and materials.

Experience developing and leading virtual and in-person presentations such as tours, educational presentations to youth, and presentations to committees.

Four (4) or more years of health care or managed care experience working with providers (e.g., provider relations, claims education).

Ensures compliance with Indiana managed care contractual requirements for provider relations, such as claims dispute resolution within specified timeframes.

Exceptional time management and ability to manage multiple priorities in a fast-paced environment.

Assists other Provider Education & Outreach Representatives in the market to address or resolve issues of significant complexity.

Creates and/or delivers trainings and educational materials for LTSS and HCBS providers to serve as resources on Humana processes and procedures.

Experience working with LTSS and/or HCBS providers.

Management Program for appointments and services coordination as needed.

Implements a comprehensive clinical care management plan for each patient.

Maintain a complete and precise documentation of all interventions performed in the Care Management documentation tool.

Collaborates in a patient care process to assess, plan, facilitates, coordinate, monitor and evaluate options and services that meets member’s needs.

Identifies special needs of members, and refers cases to the interdisciplinary care team, as necessary.

Perform quality checks and report trends to leadership and during interdisciplinary care team meetings accordingly.

Experience working with people in mental health recovery.

Starting $17.00/hr - $1.00 wage differential for Medication Administration Program (MAP) certification.

Long-term disability benefits; paid life insurance.

Advancement opportunities; tuition assistance; and several more benefit options.

Assist participants residing in a variety of settings to attain their individualized recovery goals and objectives.

Provide monitoring, as needed, to promote and maintain a safe living environment in the community for assigned individuals.

Previous retail or customer service experience OR Bachelor's Degree

Necessary mathematical skills, as needed to make the change and give refunds

Knowledgeable about the company's products and services and customer-related policies

Community Outreach Representative Employment Requirements:

Prep inventory, equipment, staff, and stockroom

Store cleanup, organization, and lockup

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception.

Facilitate a warm and welcoming Family Engagement Center

Build positive relationships with the community, parents, students, teachers, staff, administrators, and co-workers.

Parent involvement in school- gradebook, portal, etc…

Attend District professional development trainings.

Assist principals and school community councils with partnership activities that meet the goals of their school parent involvement plan.

Provide harm reduction and health education.

Street Outreach will be conducted in at least teams of two in identified high risk areas.

Outreach will be provided to service providers in the area to introduce SAP and ARCH services.

Actively seek and identify individuals or groups requiring the agency's services.

Conduct an assessment of need, which includes type of drug use and number of injections daily/weekly.

Complete and maintain data collection as required.

Provide follow up interventions including phone calls and escorts to participants in need of case management and supportive services.

Attends and participates in continuing educational programs, seminars, etc., designated to maintain professional competence.

Participates in outreach/field events as scheduled.

Maintain up to date client records in accordance with grant and HIPPA protocols.

Promote YAP program through various outlets including internet/social media, in-reach and out-reach activities.

Provide testing on a daily bases as clients must complete DOH HIV testing training.