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Order Management Jobs in Pennsylvania

Order Management Specialist Jobs
By Comcast At , Philadelphia, 19103
Acts as liaison between Sales, Marketing and IT to provide insight-driven and actionable database query requirements.
Researches, processes and manage customer escalations.
Other duties and responsibilities as assigned.
Responds to and resolves basic account calls and/or escalates non-technical issues for all accounts to the Product Sales Support Supervisor.
Receives agreements from product sales team and enters the information into databases.
Maintains current information on Comcast products, services, equipment and marketing promotions.
Urbn Applications Analyst, Order Management Systems
By URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) At Philadelphia, PA, United States
Can effectively communicate with upper-level management and external customers in both a written and verbal manner
Knowledge and experience with SQL a plus
Monitor and manage various system exceptions which may be impacting the business
Familiarity with the ecommerce order life cycle or prior retail experience a plus
Understand full order lifecycle and business processes in a Direct-to-Consumer retail environment
Be able to spot trends, assess and identify issues that need to be escalated to more senior team members

Are you looking for an exciting opportunity to manage orders and ensure customer satisfaction? We are looking for an experienced Order Management professional to join our team and help us deliver exceptional customer service. You will be responsible for managing orders, tracking shipments, and resolving customer inquiries. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Order Management is a job that involves managing orders from customers, ensuring that orders are fulfilled in a timely and accurate manner. The job requires strong organizational, communication, and problem-solving skills.

What is Order Management Skills Required?

• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks
• Attention to detail and accuracy
• Knowledge of order management systems
• Knowledge of inventory management systems
• Ability to work in a fast-paced environment

What is Order Management Qualifications?

• Bachelor’s degree in business, supply chain management, or related field
• Experience in order management or related field
• Proficiency in Microsoft Office Suite
• Knowledge of order management systems

What is Order Management Knowledge?

• Knowledge of order management systems
• Knowledge of inventory management systems
• Knowledge of customer service principles
• Knowledge of supply chain management principles
• Knowledge of logistics and shipping processes

What is Order Management Experience?

• Previous experience in order management or related field
• Experience in customer service
• Experience in supply chain management

What is Order Management Responsibilities?

• Process customer orders in a timely and accurate manner
• Monitor and track orders to ensure timely delivery
• Resolve customer inquiries and complaints
• Manage inventory levels and ensure accuracy of