Supervisor Teaching Operations - Remote | Wfh
By Get It Recruit - Educational Services At Baltimore, MD, United States

We are on a mission to empower individuals worldwide through the joy of learning. Since 2001, our Virtual School division has been revolutionizing K-12 education by offering personalized and flexible ...

Are you an experienced Operations Supervisor looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team as an Operations Supervisor. This is a fully remote position, so you can work from anywhere in the world! As an Operations Supervisor, you will be responsible for managing day-to-day operations, ensuring quality control, and providing leadership and guidance to staff. If you have the skills and experience to take on this role, we want to hear from you!

Overview:

The Operations Supervisor Fully Remote is responsible for managing the day-to-day operations of a remote team. This includes overseeing the team’s performance, providing guidance and support, and ensuring that all tasks are completed in a timely and efficient manner. The Operations Supervisor will also be responsible for developing and implementing strategies to improve operational efficiency and customer service.

Detailed Job Description:

The Operations Supervisor Fully Remote is responsible for managing the day-to-day operations of a remote team. This includes overseeing the team’s performance, providing guidance and support, and ensuring that all tasks are completed in a timely and efficient manner. The Operations Supervisor will also be responsible for developing and implementing strategies to improve operational efficiency and customer service.

The Operations Supervisor will be responsible for:

• Developing and implementing operational strategies to improve efficiency and customer service
• Overseeing the performance of the remote team and providing guidance and support
• Ensuring that all tasks are completed in a timely and efficient manner
• Monitoring and evaluating team performance and providing feedback
• Identifying areas for improvement and developing plans to address them
• Ensuring compliance with company policies and procedures
• Maintaining accurate records and reports
• Managing and resolving customer complaints

What is Operations Supervisor Fully Remote Job Skills Required?

• Excellent organizational and time management skills
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of operational processes and procedures

What is Operations Supervisor Fully Remote Job Qualifications?

• Bachelor’s degree in Business Administration, Operations Management, or related field
• At least 3 years of experience in a supervisory role
• Experience in a remote team environment
• Proficiency in Microsoft Office Suite

What is Operations Supervisor Fully Remote Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of operational processes and procedures
• Knowledge of project management principles and practices

What is Operations Supervisor Fully Remote Job Experience?

• At least 3 years of experience in a supervisory role
• Experience in a remote team environment

What is Operations Supervisor Fully Remote Job Responsibilities?

• Developing and implementing operational strategies to improve efficiency and customer service
• Overseeing the performance of the remote team and providing guidance and support
• Ensuring that all tasks are completed in a timely and efficient manner
• Monitoring and evaluating team performance and providing feedback
• Identifying areas