Mtm Operations Supervisor (Remote)
By Cureatr At Gainesville, FL, United States
Partnering with Clinical Pharmacist Intern Leader to co-lead pharmacy interns and manage contact center performance
Addressing and documenting areas requiring correction in technicians' behavior or performance and refer potential disciplinary problems to the Pharmacy Manager
Active Pharmacy Technician Registration/Certification for Florida
Recruiting, onboarding, training, re-training, managing and developing a team of pharmacy technicians and interns
Performing live monitoring of call center operations and queues, and addresses technical, operational, and coaching needs
Delivering ongoing feedback and coaching to team members to improve performance and patient satisfaction
Operations Specialist Ii - Fully Remote
By Cross Country Healthcare At Boca Raton, FL, United States
Strong time management and organizational skills.
Other relevant duties as assigned by management
Some college preferred; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Offer assignments at client facilities to qualified field staff
Manage open orders and fill open shifts with qualified field staff
Answer phones, text, and email correspondence between schools and Cross Country Education field staff and prioritize tasks as needed

Are you an experienced Operations Supervisor looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team as an Operations Supervisor. This is a fully remote position, so you can work from anywhere in the world! As an Operations Supervisor, you will be responsible for managing day-to-day operations, ensuring quality control, and providing leadership and guidance to staff. If you have the skills and experience to take on this role, we want to hear from you!

Overview:

The Operations Supervisor Fully Remote is responsible for managing the day-to-day operations of a remote team. This includes overseeing the team’s performance, providing guidance and support, and ensuring that all tasks are completed in a timely and efficient manner. The Operations Supervisor will also be responsible for developing and implementing strategies to improve operational efficiency and customer service.

Detailed Job Description:

The Operations Supervisor Fully Remote is responsible for managing the day-to-day operations of a remote team. This includes overseeing the team’s performance, providing guidance and support, and ensuring that all tasks are completed in a timely and efficient manner. The Operations Supervisor will also be responsible for developing and implementing strategies to improve operational efficiency and customer service.

The Operations Supervisor will be responsible for:

• Developing and implementing operational strategies to improve efficiency and customer service
• Overseeing the performance of the remote team and providing guidance and support
• Ensuring that all tasks are completed in a timely and efficient manner
• Monitoring and evaluating team performance and providing feedback
• Identifying areas for improvement and developing plans to address them
• Ensuring compliance with company policies and procedures
• Maintaining accurate records and reports
• Managing and resolving customer complaints

What is Operations Supervisor Fully Remote Job Skills Required?

• Excellent organizational and time management skills
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of operational processes and procedures

What is Operations Supervisor Fully Remote Job Qualifications?

• Bachelor’s degree in Business Administration, Operations Management, or related field
• At least 3 years of experience in a supervisory role
• Experience in a remote team environment
• Proficiency in Microsoft Office Suite

What is Operations Supervisor Fully Remote Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of operational processes and procedures
• Knowledge of project management principles and practices

What is Operations Supervisor Fully Remote Job Experience?

• At least 3 years of experience in a supervisory role
• Experience in a remote team environment

What is Operations Supervisor Fully Remote Job Responsibilities?

• Developing and implementing operational strategies to improve efficiency and customer service
• Overseeing the performance of the remote team and providing guidance and support
• Ensuring that all tasks are completed in a timely and efficient manner
• Monitoring and evaluating team performance and providing feedback
• Identifying areas