Operations Rep Ii Jobs in Washington
Technical Support And Service Rep Ii (Business Accounts)
By Comcast
At , Boston
Up to $20 an hour
Do you have a passion for problem solving and a knack for customer service? We're looking for an Operations Rep II to join our team and help us provide exceptional service to our customers. If you have a knack for multitasking and a drive to succeed, this could be the perfect job for you!
Overview Operations Rep II is a mid-level position in the operations department of a company. The role involves managing and coordinating the day-to-day operations of the company, including customer service, inventory management, and order processing. The Operations Rep II is responsible for ensuring that the company’s operations run smoothly and efficiently. Detailed Job Description The Operations Rep II is responsible for managing and coordinating the day-to-day operations of the company. This includes customer service, inventory management, and order processing. The Operations Rep II is also responsible for ensuring that the company’s operations run smoothly and efficiently. The Operations Rep II is expected to provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a timely manner. The Operations Rep II is also responsible for managing the company’s inventory, ensuring that the inventory is properly stocked and that orders are processed accurately and efficiently. The Operations Rep II is also responsible for ensuring that the company’s operations are in compliance with all applicable laws and regulations. Job Skills Required• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of inventory management and order processing
• Ability to work independently and as part of a team
• Knowledge of applicable laws and regulations
Job Qualifications
• Bachelor’s degree in business, operations, or a related field
• At least two years of experience in operations or customer service
• Proficiency in Microsoft Office Suite
• Knowledge of inventory management and order processing software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of inventory management and order processing
• Knowledge of applicable laws and regulations
• Knowledge of Microsoft Office Suite
Job Experience
• At least two years of experience in operations or customer service
• Experience in inventory management and order processing
Job Responsibilities
• Manage and coordinate the day-to-day operations of the company
• Provide excellent customer service and respond to customer inquiries
• Resolve customer complaints in a timely manner
• Manage the company’s inventory and ensure that orders are processed accurately and efficiently
• Ensure that the company’s operations are in compliance with all applicable laws and regulations
• Monitor and report on the performance of the company’s operations
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