Supervisor, Security Operations Center (Soc)
By JM Family Enterprises At , Deerfield Beach
Manage, train and develop SOC personnel to assure all SOC service obligations meet JMFE requirements.
Provide timely communications and actionable intelligence to business unit management supporting the protection of people, assets/intellectual property, infrastructure, and related interests/entities.
Develop SOC operational protocol as security service requirements dictates.
Excellent teamwork and teambuilding skills
Minimum of a high school diploma or GED. Associate or bachelor’s degree, preferred.
Ability to multitask and prioritize.
Operations Supervisor Jobs
By PrePass At West Valley City, UT, United States
Minimum of 5 years of call center experience.
Great benefit package with medical, dental, and vision that start on date of hire.
Track and communicate daily shrink and policy adherence across teams.
Partner with HR to document policy violations and ensure trigger events are addressed with Agents. Proactively provide status updates to Agents.
Balance staffing and business needs by approving Agent scheduled time off and non-customer interaction time such as training and huddles.
Correct time card entries as needed.
Supervisor-Operations Jobs
By Marriott International, Inc At , San Juan, 00907, Pr

Numéro de l'Emploi 23066060 Catégorie d'Emploi Rooms & Guest Services Operations Lieu Aloft San Juan, 250 Convention Boulevard, San Juan, Puerto Rico, United States AFFICHER SUR LA CARTE ...

Are you looking for an exciting opportunity to lead a team of operations professionals? We are looking for an experienced Operations Center Supervisor to join our team and help us achieve our goals. You will be responsible for overseeing the day-to-day operations of our operations center, ensuring that all processes are running smoothly and efficiently. If you have a passion for problem-solving and a commitment to excellence, this could be the perfect job for you!

Operations Center Supervisor Job Skills:

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to problem solve and make decisions
• Ability to work in a fast-paced environment
• Excellent organizational and time management skills
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of safety and security procedures

What is Operations Center Supervisor Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 3 years of experience in a supervisory role
• At least 5 years of experience in operations management
• Knowledge of relevant regulations and laws
• Ability to work flexible hours
• Ability to work in a fast-paced environment

What is Operations Center Supervisor Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of safety and security procedures
• Knowledge of relevant regulations and laws
• Knowledge of computer systems and software
• Knowledge of operations management

What is Operations Center Supervisor Job Experience?

• At least 3 years of experience in a supervisory role
• At least 5 years of experience in operations management
• Experience in customer service
• Experience