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In Office Customer Service Representative Jobs in Wisconsin

Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Slinger, WI, United States
Additional responsibilities as assigned by General Manager
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review vehicle damages with customers and walk through high-level repair process and next steps
Provide repair status updates to customer via call or text based on an established communication cadence with the customer
Frequently communicate to get updates regarding the status of vehicles within the repair process
Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Wauwatosa, WI, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Milwaukee, WI, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Service/Office Assistant
By Express Employment - Madison, WI At Madison, WI, United States
Follow up on past due accounts
Answer customer inquiries via phone and email
Open mail and other clerical duties
Proficient in Microsoft Office Suite

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced office environment? We are looking for a Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for answering customer inquiries, resolving customer issues, and providing excellent customer service. If you are a motivated individual with a passion for customer service, this is the job for you!

Overview In Office Customer Service Representatives are responsible for providing excellent customer service to customers in person, over the phone, and via email. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description In Office Customer Service Representatives are responsible for providing excellent customer service to customers in person, over the phone, and via email. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries in a professional and courteous manner
• Resolve customer complaints
• Provide product and service information
• Handle customer inquiries in a timely manner
• Multitask and prioritize tasks in order to meet customer needs
• Work independently and as part of a team