Register
Recruit Create CV

In Office Customer Service Representative Jobs in Massachusetts

Office Administrative And Customer Support - Customer Service Representative
By Niktor At Tewksbury, MA, United States
International order management support in a German software system (Oxaion)
5-7 years customer service experience within international experience
Quote system spare parts orders
Assisting with phones and new Genesys Cloud system.
High School graduate (some college preferred)
Exceptional written and verbal communications
Office Service Representative Ii
By Canon Business Process Services At Boston, MA, United States
2-5 years’ experience working in a mailroom or professional office environment
Knowledge of metering, weighting, logging and other shipping procedures
Proficiency in computer skills preferred
May possibly perform any of the following functions at the direction of the Site Manager
Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced office environment? We are looking for a Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for answering customer inquiries, resolving customer issues, and providing excellent customer service. If you are a motivated individual with a passion for customer service, this is the job for you!

Overview In Office Customer Service Representatives are responsible for providing excellent customer service to customers in person, over the phone, and via email. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description In Office Customer Service Representatives are responsible for providing excellent customer service to customers in person, over the phone, and via email. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries in a professional and courteous manner
• Resolve customer complaints
• Provide product and service information
• Handle customer inquiries in a timely manner
• Multitask and prioritize tasks in order to meet customer needs
• Work independently and as part of a team