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Nurse Member Advocate Jobs

Member Advocate, Medicare Advantage
By CommuniCare Health Services At Akron, OH, United States
Strong time management skills required. Must be able to prioritize and adhere to competing deadlines.
2+ years healthcare experience or educational equivalent
Expert/Highly Skilled with computer skills: Windows-based applications and Microsoft applications
Advanced organizational and communication skills
Four-year advanced degree or equivalent work experience in healthcare payors, social services field, advocacy, customer relations, or other related industry
Skill in establishing priorities with independent coordination of day-to-day duties
Nurse Advocate Jobs
By Trusted At , Remote $71,000 - $79,000 a year
Customer / patient service and relations, including conflict management, resolution and de-escalation
Extensive practice with time management, critical thinking, and decision making in a fast-paced and dynamic setting
Experience in sales or recruitment preferred
Experience in tech and/or high-growth customer focused start up highly preferred
Highly organized and able to manage many relationships, issues, and projects simultaneously
Knowledge of clinical practice across various specialties and care settings to ensure Candidates’ success on-assignment and promote retention
Transaction & Item Fraud Customer And Team Member Advocate
By U.S. Bank National Association At , $81,345 - $105,270 a year
Strong process facilitation and project management skills
Map development curriculum including internal learning resources (Learning Center, Learner Experience Platform (LXP), Skill Soft…) based on desired career path
Analyze employee feedback and support managers with action plans and engagement initiatives to address areas of concern
Outline alternate development options for skill/career growth such as mentoring, job shadowing, etc
Bachelor's degree, or equivalent work experience
Five to seven years of applicable experience
Transaction & Item Fraud Customer And Team Member Advocate
By U.S. Bank At United States
Strong process facilitation and project management skills
Map development curriculum including internal learning resources (Learning Center, Learner Experience Platform (LXP), Skill Soft…) based on desired career path
Analyze employee feedback and support managers with action plans and engagement initiatives to address areas of concern
Outline alternate development options for skill/career growth such as mentoring, job shadowing, etc
Bachelor's degree, or equivalent work experience
Five to seven years of applicable experience
Member Advocate Jobs
By Sana At United States
Some knowledge of healthcare and/or insurance benefits preferred.
Give feedback to the product team about member support issues so they can design better experiences.
Bachelor’s degree with 2 years of related experience in social work, patient advocacy, or health coaching preferred.
Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps.
Generally strive to make sure members feel taken care of and love our service.
Strong preference for candidates fluent in Spanish and English.
Member Care Advocate Jobs
By EmpiRx Health At New York, United States
Excellent critical thinking and time management skills with ability to meet tight deadlines
Document all communications and outcomes within EmpiRx Health care management tool
Vast experience in a customer or client service role and a deep understanding of what it means to be concierge
Excellent written and verbal communication skills required
Communicate with members, provider offices, in-network pharmacies and vendors supporting differentiating EmpiRx Health programs and initiatives
Serve as a liaison and advocate for member, pharmacy and vendors
Member Care Advocate Remote 2023-1287
By Managed Care Advisors (MCA) At Greater Orlando, United States
Four (4) years of administrative and/or customer service experience or equivalent combination of education and experience required.
Assist members with day-to-day benefits and healthcare-related questions and/or issues
Conduct member contacts related to benefit support, referral follow-up, and resource inquiries
Experience working in a Call Center Environment required
One (1) year of experience working in the Health Care industry required
Excellent oral and written communication skills
Member Services Advocate Jobs
By Imagine360 At United States
Manage assigned member caseload via high-touch advocacy model with a focus on elevating the member experience and promoting engagement.
Apply strong knowledge of HIPAA regulations
Experience in delivering client-focused solutions based on customer needs
Experience in billing, insurance, healthcare or legal environments a plus
Excellent written and verbal communication skills
Multiple Health Plan Options, including a 100% Employer Paid Benefit Options
Nurse Advocate - Remote
By UnitedHealth Group At , Oklahoma City, 73139, Ok $56,300 - $110,400 a year
Become proficient in learning the Aerial program to review information re: Case Management
Attends weekly Health Partners meeting with Benefit Team at Whirlpool, Account Managers and Health Coaches
Demonstrated team leadership experience and/or skills
Clinical experience and/ or a Managed Care background
Knowledge of medical claims administration and employee benefit plans
Attend meetings with account manager, client, vendors, and other healthcare team members as needed
Nurse Member Advocate Jobs
By Teladoc Health At , Remote $80,000 - $90,000 a year
Conducts member health coaching and provides treatment decision support service via printed educational materials and videos
5 years recent experience in the acute care setting preferred
Excellent written and verbal communication skills
Outstanding team player & strong interpersonal skills
Strong organizational skills and the ability to multitask with ease
Serve as the ongoing coordinator of primary and preventative care, episodic care, expert medical opinion and other service lines