Network Implementation Specialist I Jobs

Experience in providing top-of-the-line client support and building excellent client relationships is required. COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Maintain all client communication and documentation in Salesforce daily. Qualifications: EDUCATION: Associate Degree in related field (Bachelors preferred). EXPERIENCE:

Excellent prioritization, organization, and time management skills.

Overall management of technical and operational aspects for FACTS product implementation.

Strong computer skills, including experience using Microsoft Office applications and FACTS systems.

Work closely with all FACTS CSMs, RVPs and/or PMs to enhance the customer experience and satisfaction.

Experience in providing top-of-the-line client support and building excellent client relationships is required. COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Maintain all client communication and documentation in Salesforce daily. Qualifications: EDUCATION: Associate Degree in related field (Bachelors preferred). EXPERIENCE:

Excellent prioritization, organization, and time management skills.

Overall management of technical and operational aspects for FACTS product implementation.

Strong computer skills, including experience using Microsoft Office applications and FACTS systems.

Work closely with all FACTS CSMs, RVPs and/or PMs to enhance the customer experience and satisfaction.

Bachelor or AA/AS in related field (or experience in lieu)

3-5 years of related experience

Develop scripts and procedures to streamline day-to-day operations tasks.

Analyze, plan, modify, and maintain network firewalls.

Conduct internal studies of network firewalls performance and traffic analysis.

Evaluate new technologies, and conducts testing of network and firewall systems.

Bachelor or AA/AS in related field (or experience in lieu)

3 -5 years of related experience

Develop scripts and procedures to streamline day-to-day operations tasks.

Analyze, plan, modify, and maintain network firewalls.

Conduct internal studies of network firewalls performance and traffic analysis.

Evaluate new technologies, and conducts testing of network and firewall systems.

Bachelor's degree in Networking, a related technical field, or equivalent practical experience.

Experience in optical network infrastructure, transmission systems, layer 2/3 routers, and data services.

Experience in a data center or PoP environment.

Experience with managing or directing field operation technicians, engineers, contractors, or vendors in a Telco working environment.

Experience in collaboration across multiple levels and functions.

Working knowledge of OSP, ISP, AC/DC power systems, environmental controls relay rack/cabinet/cage construction.

Escalates, for higher order support, to technical leadership and Management.

Strong analytical skills and strong verbal and written communication skills.

Efficiently Prep install and migrate/groom services on the network.

Provides technical training to Tech I level personnel.

Provides accurate and consistent internal and external customer communication during established intervals using phone, email, and ticketing notes.

Operate in multiple systems and databases as required.

Develop time management tasks as they relate to a project implementation.

Experience with terminating data cables e.g. Cat 5e and Cat 6. Understanding of both 568A and 568B.

Working knowledge of network CLI tools, e.g. Traceroute, Ping, and DNS resolution.

Current possession of a CNA (Cisco Network Associate) certificate, or actively working toward this certification.

Actual Classification: Innovation and Technology (IT) Analyst I

Provide technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.

2+ years of project management or other business related experience required or equivalent educational experience or training

A general knowledge of project management processes and a deep desire to learn and progress into project management.

Excellent organizational and time management skills.

Experience with a project management software tool such as Adobe Workfront or Microsoft Project.

Assist Project Managers with requirements gathering efforts.

Previous work experience within the banking or finance industries as it relates to mobile banking applications is a plus.

Knowledge, Skills and Abilities / Competencies

Minimum Education and Experience Requirements

Working knowledge of telecommunications network software and hardware and the full range of network system requirements.

Extensive knowledge of complex computing equipment,

Considerable knowledge of telecommunications network concepts, protocols, transport systems, and communications hardware and software.

Considerable knowledge of network or telephony equipment.

Knowledge of Standard/Non-Standard Benefits and Products and knowledge of enrollment & billing and underwriting guidelines preferred.

Posts new firms, rates and benefit changes to Enrollment & Billing.

Processes new firm installations, benefit conversions, add products, terminations and mergers.

Date Posted: Aug 08, 2023

Talks with clients by phone, e-mail or in person to ensure the best service possible.

Review of new group enrollment material for accuracy including outreach for clarification.

Preferred Skills, Capabilities, and Experiences:

1-3 years experience in claims processing, provider, or credentialing strongly preferred.

Job Family: Digital and Technology

Date Posted: Aug 01, 2023

Assists in synchronization of data among multiple claims systems and application of business rules as they apply to each database.

How you will make an impact

Assists with supporting network related tasks and/or requirements, as directed by management.

Assists with tracking updates and repairs. Knowledge/Skills/Abilities:

Ability to respond to common inquiries or complaints from employees, vendors and management staff.

Strong knowledge of the business area that is being supported.

The ability to manage multiple tasks.

Daily monitoring of Help Desk System for Network tickets.

Excellent references, upon request. COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Excellent prioritization, organization, and time management skills.

Overall management of technical and operational aspects for FACTS product implementation.

Maintain project tracking in SalesForce, and any other internal tracking required for work/time management and auditing purposes.

Strong computer skills, including experience using Microsoft Office applications, Web Forms, and the Internet.

Work closely with CSMs and/or RVPs to enhance the customer experience and satisfaction.

Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, alarming, provisioning and other support systems

Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Ethernet network services, and systems

Cisco training and/or certification preferred, but not required.

Experience configuring Cisco router/switching equipment perferably the 5500 series preferred.

Working knowledge in Ethernet router / switch technology platforms, including lower level applications and associated technologies and configurations

Effective oral, written and presentation skills, including proficiency in the Microsoft Office program suite

Nice to Have Skills and Experience:

2+ years’ experience providing Network or System Analysts duties in an enterprise environment

Basic knowledge or exposure to VMware, Microsoft Server Software, Active Directory, Exchange

Knowledge of Network Switching, Routing, Security, Cabling

CompTIA Network+ Certification, MCSE, or other job related certifications

Experience working in a hybrid/on Prem environment

Excellent time management skills with a proven ability to meet deadlines.

1-3 years of experience in a data entry or administrative role required

1-2 years of experience in Group Health Insurance/Benefits preferred

Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications required, Access preferred

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Bachelors with 3 years of experience or Associates with 5 years’ experience.

Education and professional development assistance

Multiple healthcare benefit packages & 24/7 virtual on-demand doctors’ visits

Develop scripts and procedures to streamline day-to-day operations tasks.

Analyze, plan, modify, and maintain network firewalls.

Conduct internal studies of network firewalls performance and traffic analysis.

Bachelor’s degree in Computer Science or Management Information Systems or a minimum of 5 years of relevant experience required

Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

We offer work-life flexibility, meeting personal obligations along with professional success.

Set up, configure and manage virtualized environments including VMWare and Hyper-V

Employ advanced networking skills in configuring and troubleshooting switches, firewalls, WAPs and VLANs

Provide expert Active Directory administration skills including creating or migrating to new domains

Associates degree or equivalent education and relevant experience.

Partner with the applicable departments to trouble shoot activations for Customer Care Managers, Account teams and Field Ops

Proficiently manage the assigned queue (may be an Automatic Call Distribution (Client) call queue where assigned) to maintain service level objectives.

5+ years of related experience or equivalent.

Knowledge of Wide Area Network (WAN) and Local Area Network (LAN) Topologies

Beginner experience with implementation of Circuits: DS1, DS3, Optical, Ethernet, and DWDM

Knowledge of Microsoft office products and data management software (Paradox, Aphelion, Pervasive, Sybase, Oracle, MS Access, TechNet and Datatrak).

Use product knowledge and troubleshooting skills to resolve issues

Perform other duties as assigned by manager or management

Computer support experience; knowledge of programming.

Stay Current and knowledgeable on all ABC products

Strongly developed analytical and troubleshooting skills