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National Customer Care Representative Jobs in Texas

Sr. Customer Care Representative - Us Oncology Network
By McKesson At Fort Worth, TX, United States
Prepares for monthly 1:1’s with supervisor/manager.
Typically requires 5+ years of related experience
1 year of Physicians Services Experience Preferred
Functional networking to improve the customer experience
Strong computer and keyboarding skills
Enters Assigned Customer Orders received via phone, email or fax.
National Manager, Tier 2 Customer Care
By Kia America, Inc. At , Irvine, 92606, Ca $125,884 - $176,325 a year
Cross-functional collaboration and team oriented project management skills
Planning, training, motivation, implementation and management skills
Minimum of 10 years of automotive industry experience with steady and progressive responsibilities.
Minimum of 5 years management responsibility.
Knowledge & administration of the various state lemon laws and reacquired vehicle disclosure requirements.
Bachelors Degree or equivalent experience required, Masters Degree preferred
Customer Care Representative Jobs
By NRG At , , Tx
Preferred 3 months experience in a Customer Care group as a Universal skilled customer care rep.
Basic math skills and analytical abilities are necessary to respond to billing inquiries.
Do all possible to retain the customer by providing an excellent low-effort experience and being an active guide for the customer.
Consistently apply knowledge required to perform technical and procedural aspects of the position.
Diffuse customer escalations (customer save skills).
Sustain excellent performance while working at home.
Care Ambassador - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Collaborates and works closely with management, colleagues, and other departments in the organization.
5+ years of case/account management, relationship management, customer support or professional customer service
Manages inbound and outbound e-mail, phone calls, and faxes for customer service support and follow up.
Completes special duties or projects as assigned by the Program Manager / Supervisor.
Experience with using Microsoft Word (creating documents), Microsoft Excel (creating and editing formulas), and Microsoft PowerPoint (creating of slides)
Bachelor’s Degree (or higher) with 1+ years of experience
Payment Representative - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $27.31 an hour
Previous experience in a posting position
Previous experience with Imagine software
Receive payments and prepare payments for deposit and forward to appropriate financial institution
Posting payments, rejections and LOA's to accounts and making corrections to misapplied payments
High School Diploma / GED (or higher)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Customer Care Representative Jobs
By Metropolitan Atlanta Rapid Transit Authority (MARTA) At , Atlanta, Ga $40,413 - $60,620 a year
*Position posted until a viable pool of candidates has been established*
*Posting is to fill current vacancies and any future vacancies that may occur in six (6) months*
2. Assists customers with registering their Breeze Cards. Collects and enters relevant information into the customer database.
8. Must be available to work weekends, holidays, evenings and during inclement weather.
Must be able to work weekends, holidays, evenings and during inclement weather.
Must successfully pass credit check and criminal background investigation.

Are you looking for an exciting new opportunity to make a difference in the lives of customers? We are looking for a National Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for customer service, and a desire to help people, this could be the perfect job for you!

What is National Customer Care Representative Skills Required?

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multi-task and prioritize
• Proficiency in computer applications
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is National Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is National Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is National Customer Care Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is National Customer Care Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer feedback and provide suggestions for improvement