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National Customer Care Representative Jobs in South Carolina

Customer Care Relationship Representative
By Essential Cabinetry Group At Greenville, SC, United States
3-5 years of proven account management or other relevant experience preferred.
Excellent time and project management skills. You're always looking to improve inefficient processes
Execute other activities as assigned by the Customer Care Manager or Director of Customer Experience.
This could be a remote opportunity for someone who has previous cabinetry experience.
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail

Are you looking for an exciting new opportunity to make a difference in the lives of customers? We are looking for a National Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for customer service, and a desire to help people, this could be the perfect job for you!

What is National Customer Care Representative Skills Required?

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multi-task and prioritize
• Proficiency in computer applications
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is National Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is National Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is National Customer Care Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is National Customer Care Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer feedback and provide suggestions for improvement