Mgr Service Delivery Jobs in North Carolina

Minimum of 5 years’ experience in management and leadership roles required.

Oversee the entire service management lifecycle, from service design and transition to operation and continuous improvement.

Champion developing canonical service management workflows and adopt automation for expediting incident management.

Bachelor’s or Master’s degree in a relevant field or equivalent combination of education and work experience.

Demonstrated experience with strategic planning and alignment of IT services with broader organizational objectives.

Strong ability to recognize, manage, and mitigate risks pertaining to service delivery.