Mgr Service Delivery Jobs in Arkansas

Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.

Typically 8+ years to establish proven track record in Service Business Management.

In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.

Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.

Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.

Medium to high knowledge of IT and services industry.

Excellent project management, communication, and interpersonal skills

Experience in customer relationship management

Some experience in project/program management.

Report progress and escalate challenges/issues to peers and senior management

Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).

Proven experience in the translation of customer business needs into technology requirements and solutions.

Specialized Knowledge, Skills & Abilities

Consumer Driven Healthcare (CDH) education

We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.

Performs other duties as assigned or apparent.

Assists executive leadership with special projects as required or assigned.

COBRA Administration for 5+ years is necessary.