Post-Purchase Member Services Representative
By Brightside Health At , Remote
Have customer-facing experience in a call-center, pharmacy, medical office, or fast-paced startup
Support day-to-day referral support operations including taking phone calls and responding to emails
Solve routine and complex issues; escalating issues to the appropriate teams
Cover phone, email and chat support
Escalate and/or triage issues as needed
Display active listening and patience to all existing and potential customers
Member Services Representative Jobs
By Connexus Credit Union At , Brooklyn Center, Mn $17.50 an hour
Demonstrated knowledge of basic math skills to count cash and balance cash drawer accurately and proficiently is required
Proficient keyboarding and 10- key calculator skills, along with the knowledge and ability to efficiently navigate numerous computer systems
Connexus offers an Amazing Benefits package:
Comply with all Federal Regulations as they pertain to your job duties, including BSA
Starting wage of $17.50/hr and higher based on prior experience!
20 days of paid time off and 7 paid holidays

Are you looking for a rewarding weekend job that will make a difference in people's lives? Become a Member Services Representative and help members of your community get the most out of their membership!

Overview Member Services Representative Weekends is a customer service role that involves providing assistance to members of an organization or business on weekends. The role requires excellent customer service skills and the ability to handle a variety of tasks. Detailed Job Description The Member Services Representative Weekends is responsible for providing excellent customer service to members of an organization or business on weekends. This includes answering questions, resolving customer issues, and providing information about products and services. The representative must be able to multitask and handle a variety of tasks in a fast-paced environment. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Ability to multitask
• Ability to work independently and as part of a team
• Strong communication skills
• Ability to handle a variety of tasks
• Knowledge of products and services
• Knowledge of customer service principles
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of products and services
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customers
Job Responsibilities
• Provide excellent customer service to members of an organization or business on weekends
• Answer questions and resolve customer issues
• Provide information about products and services
• Handle a variety of tasks in a fast-paced environment
• Work independently and as part of a team
• Maintain customer service records and reports