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Member Services Representative Weekends Jobs in Massachusetts

Member Services Representative Jobs
By Planet Fitness At Milford, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Holyoke, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative **(Fulltime)**
By Planet Fitness At North Adams, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.

Are you looking for a rewarding weekend job that will make a difference in people's lives? Become a Member Services Representative and help members of your community get the most out of their membership!

Overview Member Services Representative Weekends is a customer service role that involves providing assistance to members of an organization or business on weekends. The role requires excellent customer service skills and the ability to handle a variety of tasks. Detailed Job Description The Member Services Representative Weekends is responsible for providing excellent customer service to members of an organization or business on weekends. This includes answering questions, resolving customer issues, and providing information about products and services. The representative must be able to multitask and handle a variety of tasks in a fast-paced environment. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Ability to multitask
• Ability to work independently and as part of a team
• Strong communication skills
• Ability to handle a variety of tasks
• Knowledge of products and services
• Knowledge of customer service principles
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of products and services
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customers
Job Responsibilities
• Provide excellent customer service to members of an organization or business on weekends
• Answer questions and resolve customer issues
• Provide information about products and services
• Handle a variety of tasks in a fast-paced environment
• Work independently and as part of a team
• Maintain customer service records and reports