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Member Service Consultant Jobs in Ohio

Member Service Hybrid Agent (Chamblee - Brookhaven)
By Delta Community Credit Union At , Brookhaven
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Member Service Specialist Jobs
By Chevron Federal Credit Union At New Albany, OH, United States
Equivalent combination of education and experience may substitute for stated qualifications.
Perform daily branch duties and responsibilities as assigned by Manager including servicing ATMs and other branch operations tasks.
Deliver a consistent and exceptional member experience with every member interaction.
Minimum 2 years’ branch, call center or other related financial service experience required.
Excellent listening skills with the ability to reflectively respond.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Member Service Consultant and help our members get the most out of their membership! You'll be the first point of contact for our members and have the opportunity to build relationships with them while providing exceptional customer service.

A Member Service Consultant is a customer service professional who assists members of an organization with their inquiries and needs. They are responsible for providing excellent customer service, resolving customer issues, and providing information about the organization’s products and services.

What is Member Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of the organization’s products and services
• Computer literacy

What is Member Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work in a fast-paced environment

What is Member Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of applicable laws and regulations

What is Member Service Consultant Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is Member Service Consultant Responsibilities?

• Provide excellent customer service to members
• Resolve customer issues in a timely manner
• Provide information about the organization’s products and services
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Monitor