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Medicare Customer Service Representative Jobs in Pennsylvania

Customer Service Representative - Medicare Member Help Team
By Independence Blue Cross At , Philadelphia, 19103, Pa
Ability to work from home with a private quiet workspace.
Strong interpersonal and organizational skills in a fast-paced environment
Excellent oral and written communications skills
Medicare knowledge is strongly preferred.
Call Center Experience is strongly preferred.
Prior experience with and demonstrated proficiency in Microsoft Office Products is strongly preferred.
Sales Representative (Medicare) Jobs
By Medicare At , Philadelphia, Pa
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Senior Customer Service Representative
By GEA Group At York, PA, United States
GEA Offers Competitive Pay And Great Benefits.
Manage incoming customer requests, including parts clarification and request routing to the proper personnel (Includes Shared Inbox Customer Handling)
Efficiently creates & communicates offers within ERP & online via customer portals
Other Part Sales department tasks and assignments as directed by department manager.
Minimum Experience: 3+ years related experience in performing order processing and inside sales to demanding industrial customers
Aptitude to read CAD drawings, present offer to customer

Are you looking for an exciting opportunity to use your customer service skills in a rewarding role? We are looking for a Medicare Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our Medicare members, answering their questions, and resolving any issues they may have. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

What is Medicare Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of Medicare regulations and policies
• Ability to communicate effectively with customers
• Ability to handle difficult customer situations
• Ability to multi-task and prioritize
• Computer literacy
• Knowledge of medical terminology

What is Medicare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to pass a background check
• Ability to pass a drug test

What is Medicare Customer Service Representative Job Knowledge?

• Knowledge of Medicare regulations and policies
• Knowledge of medical terminology
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Medicare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting

What is Medicare Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about Medicare policies and regulations
• Assist customers with enrollment and claims processing
• Process payments and refunds
• Resolve customer complaints in a timely manner
• Maintain customer records and update information as needed
• Follow up with customers to ensure satisfaction