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Medicare Customer Service Representative Jobs

Sales Representative (Medicare) Jobs
By Centene At ,
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Medicare Markets Member Service Representative October 2023 Class
By Blue Cross Blue Shield of Massachusetts At , Hingham, 02043 $20 an hour

Join our team to enjoy:

Customer Service Quality Analyst (Medicare Insurance Sales) - Temporary (Remote)
By Alight At , $66,100 a year
Coach, train, and develop Sales & Service Center colleagues (work with coach/manager)
High learning agility and ability to learn and interact with multiple Aon call center systems and knowledge tools.
Strong communication skills via email, phone, and chat with colleagues and/or third-party contacts
2+ years of experience in a Medicare insurance industry (ARHS only) and/or,
2+ years of experience in insurance tele-sales and/or customer service environment
Bachelor’s degree (in a business context preferred) or 5+ years equivalent work experience required
Head Of Customer Operations, Medicare Advantage
By Stealth Ventures at Redesign Health At , New York $170,000 - $200,000 a year
You have expertise in the Medicare Advantage plan product design space, including management of Supplemental/SDOH benefits.
You have 10+ years of experience and progressive leadership responsibilities in Medicare Advantage product, strategy, and implementation roles.
You have 2+ years of early-stage startup experience.
You have experience leading an implementation team and new client onboarding and development of client KPIs/performance scorecard.
You have experience with go-to-market efforts and a proven record of developing new Medicare Advantage client partnerships.
You have strong analytical and problem-solving skills.
Medicare Sales Representative Jobs
By VNS Health At , Manhattan $62,000 - $77,500 a year
Provides direct consumer education about the VNS Health MAP, MAPD or DNSP products.
Participates in special projects and performs other job duties as required.
Experience marketing to a culturally diverse target population required.
Excellent verbal and written communication skills, including the ability to speak in front of large groups required.
Achieves monthly and annual membership goals.
Performs all duties within CMS guidelines, following all rules and regulations and stays up to date on all new marketing policies.
Senior Medicare Sales Representative
By VNS Health At , Manhattan, Ny $75,000 - $93,700 a year
Provides direct consumer education about our health plans MAP, MAPD or DNSP products.
Participates in special projects and performs other job duties as required.
Achieves monthly and annual membership goals.
Performs all duties within CMS guidelines, following all rules and regulations and stays up to date on all new marketing policies.
Performs retention efforts developed by department leadership to reduce member turnover.
Develops, plans and executes health fairs and presentations to key community organizations.
Senior Medicare Sales Representative
By VNS Health At Manhattan, NY, United States
Maintains awareness of field sales operations and competitor climate. Provides feedback and highlights potential problems or issues to management.
Assists management with deployment of Sales RVs (Recreational Vehicles) and suggests potentially successful locations.
Provides direct consumer education about VNS Health MAP, MAPD, or DNSP products.
Experience Marketing To a Culturally Diverse Target Population Required
Achieves monthly and annual membership goals.
Performs all duties within CMS guidelines, following all rules and regulations and stays up to date on all new marketing policies.
Medicare Member Service Representatives
By BroadPath At United States
Minimum Typing Requirement of 40 wpm – BP will administer a typing test before making an offer. https://www.typingtest.com/
Responsible for verifying member coverages, benefit types, eligibility dates, and claim payment/statuses.
Minimum of 1 year’s previous experience with FACETS required.
MUST have a minimum of one year experience as an inbound call center Medicare Member Service Representative.
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Requires excellent verbal and written communication skills
Customer Service Representative, Medicare Pharmacy
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Effectively communicates plan benefit information, including but not limited to, formulary information, copay amounts, pharmacy location services and prior authorization outcomes.
3-5 years; healthcare industry experience preferred
Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet departmental, State regulations, NCQA guidelines, and CMS standards.
Provides coordination and processing of pharmacy prior authorization requests and/or appeals.
Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies.
Customer Service Representative - Medicare Member Help Team
By Independence Blue Cross At , Philadelphia, 19103, Pa
Ability to work from home with a private quiet workspace.
Strong interpersonal and organizational skills in a fast-paced environment
Excellent oral and written communications skills
Medicare knowledge is strongly preferred.
Call Center Experience is strongly preferred.
Prior experience with and demonstrated proficiency in Microsoft Office Products is strongly preferred.
Sales Representative (Medicare) Jobs
By Medicare At , Raleigh, Nc
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Sales Representative (Medicare) Jobs
By Medicare At , Philadelphia, Pa
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Medicare Sales Representative Jobs
By Capital Health Plan At Tallahassee, FL, United States

Location: Metropolitan Blvd Area/Department: Medicare Sales F/T or P/T status: Full-time Schedule/Hours: As required Job Summary Sells Capital Health Plan Medicare Advantage ...

Sales Representative (Medicare) Jobs
By Centene At , , Pa
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Sales Representative (Medicare) Jobs
By Centene At , , Nc
Keep alert to competitive products and marketing practices, and to keep management informed concerning them
Understand the covered benefits, non-covered benefits, exclusions and exemptions
Identify prospective enrollees and determine eligibility for participation in the Advantage Medicare product
Disclosures and provisions of the Advantage Medicare product
Develop a presence in the local community to help generate enrollments
Conduct home visits and personalized appointments as needed to complete the enrollment process
Medicare Customer Service Representative
By Moda Health At , Portland, Or $18.00 - $19.79 an hour
Required Skills, Experience & Education:
Apply mathematical skills to determine correct benefit information.
Practical knowledge of medical and/or pharmacy terminology desired.
Knowledge of the diagnosis and procedure coding desired.
Claim processing experience or prior customer service experience or other related experience such as medical/dental office or pharmacy experience.
Excellent oral and written communication skills. Ability to interact professionally, patiently, and courteously with customers over the phone and in person.
Customer Service Representative [Ats3-15]
By IntouchCX At , Mesa, 85210, Az $18.50 an hour
Provide a meaningful and positive experience with every customer interaction
Have 1 year of customer service experience
Industry-leading benefits - Health, Dental, Vision, 401(k)
Benefits of Working as a Customer Service Representative:
Assist all customers through inbound calls, emails and/or chats
Communicate a variety of information to the customer
Customer Service Representative Jobs
By Lakeshore Recycling Systems At , Rosemont, Il $20 - $23 an hour
· Participate in learning opportunities for process improvements, time management, and technology skills
Qualifications / Knowledge / Critical Skills
Exceptional verbal and written communication skills
Detail-oriented with strong organizational skills
Excellent Microsoft Word / Excel / Outlook Software Skills
· Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
Customer Service Representative Jobs
By Consumer Cellular At , Louisville, 40229, Ky $17 an hour
Office Computer Skills - You will need to come with basic computer skills (general typing, data entry, and basic computer operation).
Right Attitude - Come prepared with an attitude focused on learning, creating great experiences, and receiving feedback in a positive way.
Experience - We require at least 6 months of customer service experience.
Work from Home - the ability to provide at least 10mbps of internet speed in a quiet distraction-free environment.
Work from Home starting Day One of employment!
What Skills You Need (Don't worry, we train the rest)
Customer Service Representative Jobs
By Ixonia Bank At Oconomowoc, WI, United States

JOB REQUIREMENTS: Primary job duties include: Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Enters customer transactions into computer to record ...

Are you looking for an exciting opportunity to use your customer service skills in a rewarding role? We are looking for a Medicare Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our Medicare members, answering their questions, and resolving any issues they may have. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

What is Medicare Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of Medicare regulations and policies
• Ability to communicate effectively with customers
• Ability to handle difficult customer situations
• Ability to multi-task and prioritize
• Computer literacy
• Knowledge of medical terminology

What is Medicare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to pass a background check
• Ability to pass a drug test

What is Medicare Customer Service Representative Job Knowledge?

• Knowledge of Medicare regulations and policies
• Knowledge of medical terminology
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Medicare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting

What is Medicare Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about Medicare policies and regulations
• Assist customers with enrollment and claims processing
• Process payments and refunds
• Resolve customer complaints in a timely manner
• Maintain customer records and update information as needed
• Follow up with customers to ensure satisfaction