Medical Secretary (Medical Support Assistant Advanced)
By Department of Veterans Affairs At , White River Junction $46,170 - $60,017 a year
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Computer skills: 1 year (Preferred)
Utilizes computerized scheduling software to make, cancel, or amend patient appointments, following national and service-specific scheduling guidelines.
Processes return to clinic orders, clinic cancellations, and other provider-initiated scheduling activities.
Checks Veterans in and out using the electronic medical records system, verifying demographics, insurance and updating patient profiles.
Receives and responds to incoming phone calls from Veterans, caretakers, visitors, employees, and vendors.

Are you looking for a job that combines medical knowledge with administrative support? We are looking for a Medical Support Assistant to join our team! You will be responsible for providing administrative support to medical staff, managing patient records, and ensuring compliance with medical regulations. If you have a passion for helping others and a desire to make a difference in the medical field, this is the job for you!

A Medical Support Assistant (MSA) is a healthcare professional who provides administrative and clinical support to medical staff. They are responsible for a variety of tasks, including scheduling appointments, maintaining patient records, and providing customer service.

What is Medical Support Assistant Skills Required?

• Excellent communication skills
• Knowledge of medical terminology
• Proficiency in computer software programs
• Ability to multitask
• Attention to detail
• Organizational skills
• Ability to work independently

What is Medical Support Assistant Qualifications?

• High school diploma or equivalent
• Medical office experience preferred
• Certification in medical office administration or related field preferred

What is Medical Support Assistant Knowledge?

• Knowledge of medical terminology
• Knowledge of medical office procedures
• Knowledge of medical insurance and billing
• Knowledge of HIPAA regulations

What is Medical Support Assistant Experience?

• Previous experience in a medical office setting preferred
• Previous experience with electronic health records (EHR) systems preferred

What is Medical Support Assistant Responsibilities?

• Greet patients and provide customer service
• Schedule appointments and maintain patient records
• Verify patient insurance coverage
• Prepare and submit insurance claims
• Process payments and maintain financial records
• Prepare and maintain medical charts
• Answer phones and respond to inquiries
• Assist with medical procedures as needed