Medical Front Desk Coordinator Jobs in Florida

Skills, Knowledge, and Abilities :

Manage the check-in and check-out process.

At least 1 year of medical front office experience is a strong plus

Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.

Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes

Collect payments and balances on patient accounts; handle medical insurance.

1-2 years of previous hospitality and/or medical office experience strongly preferred

Excellent communication skills and the ability to work cross-functionally among departments and teams.

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service

Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation

Conducting temperature checks and COVID screening questions

Entering membership leads and patient demographics into Salesforce

One (1) year of administrative experience preferred

Required Education High School Apply Now

Medical, dental, vision and life insurance

Short and long-term disability coverage

3 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members What You'll Do

Assist with Retail management: Stocking and organizing retail shelves and products.

Accurately quote and manage client expectations of wait times

Communicate any unexpected changes that may impact the client's experience and suggest a solution.

Follow up with the client's expectations of their experience.

Excellent phone and in-person skills. Strong communication skills, verbally and written.

A High School diploma (or equivalent) and experience in a customer service role are preferred.