Marketplace Support Associate Jobs

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience

Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

Deliver exceptional in-store shopping experiences

Effective communication skills, being open to feedback and the ability to adapt quickly

Support product replenishment activities that keep the store full and abundant

Assist with floorset execution, window changes, visual presentation and marketing placement as needed

Maintain our values, policies and procedures

Thrives in a customer first based retail environment.

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

You’re highly organized - you can effectively manage multiple campaigns and tactics at the same time

You have 4-6+ years of experience in a brand or marketing generalist role.

Support the campaign process from end-to-end; from briefing the campaign to playing a heavy hand in the wrap up report.

Dive deep into consumer insights and collaborate on campaign strategy and go-to-market plans.

Work cross functionally with internal marketing teams and external agencies to build best-in-class work.

You’re collaborative – You have the ability to work effectively with cross-functional team members within the company

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience

Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

Deliver exceptional in-store shopping experiences

Effective communication skills, being open to feedback and the ability to adapt quickly

Support product replenishment activities that keep the store full and abundant

Assist with floorset execution, window changes, visual presentation and marketing placement as needed

Maintain our values, policies and procedures

Thrives in a customer first based retail environment.

Work closely with sales and account management teams to ensure client implementations are built for success

Project management - highly organized and able to prioritize tasks effectively

Setup and manage experiments to determine the optimal client setup

BA/BS degree with technical experience with HTML/CSS, JSON, XML is required, with some familiarity with API integrations

Experience with Jira, digital marketing platforms (e.g. adwords, Doubleclick) and analytics tools (e.g. Tableau) are a plus

Campaign and front end technical set up, review, troubleshooting, and optimization

Deliver exceptional in-store shopping experiences

Effective communication skills, being open to feedback and the ability to adapt quickly

Support product replenishment activities that keep the store full and abundant

Assist with floorset execution, window changes, visual presentation and marketing placement as needed

Maintain our values, policies and procedures

Thrives in a customer first based retail environment.

Deliver exceptional in-store shopping experiences

Effective communication skills, being open to feedback and the ability to adapt quickly

Support product replenishment activities that keep the store full and abundant

Assist with floorset execution, window changes, visual presentation and marketing placement as needed

Maintain our values, policies and procedures

Thrives in a customer first based retail environment.

You must have or be pursuing a high school diploma or general education degree (GED).

Three to six month’s experience working in a retail environment preferred.

Basic numeracy, literacy, and verbal communication skills required.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Availability must be flexible and include evenings and weekends.

Hours are part time and will vary based on business needs.

· Create and articulate compelling value proposition around Marketplace and educate sellers on platform’s requirements

· Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

· 4+ years of relevant work experience in merchandising, business development, or e-commerce

· Customer-centric mindset and experience with cross-functional collaboration.

· Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).

· Salesforce experience is a plus.

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Support the Senior Manager, Marketplace Seller Operations in ensuring successful execution of the Marketplace business strategy.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience