Marketplace Operations Business Analyst Jobs

Work closely and collaborate with Training, Sales, Finance, Account Management and Operations teams to gather relevant inputs for forecasting.

1-2 years of project management experience.

Experience with workforce management tools (scheduling, performance, tracking, reporting).

Analyze productivity reports to identify trends and provide recommendations to improve capacity and management processes.

Partner with business process owners and management on strategic initiatives, to include brainstorming.

Develop, recommend, and implement a capacity, staffing forecast and resource plan that manage up and down scaling of labor and resources.

Change management certification or designation desired

Change Management Policy and Process

Weekly National Change Management Board

Experience and knowledge of IT change control principles, methodologies and tools

Manage/track the ServiceNow Operations Prioritization List of Enhancements and Break/fix issues.

Experience with ServiceNow (Current version is Tokyo)

Project management skills with the ability to work closely with diverse groups and drive common objectives

Excellent written and verbal communication skills

Strong research and analysis skills with a passion for problem solving

Self-starter with strong completion skills and the ability to succeed despite ambiguity

Business acumen and understanding of relevant accounting and finance concepts

Bachelor’s degree in Finance, Marketing, Accounting or related field required.

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience

Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

Continuously look for ways to improve, automate, and scale the current data process and analytics capabilities

1+ years of highly analytical experience in data analytics or business intelligence (non internship)

Advanced SQL skills. Proficiency in Python (pandas) with an emphasis on data manipulation and visualization is strongly preferred.

Experience with non-relational database such as MongoDB is a plus

Strong interpersonal and communication skills

Work closely with our marketing, business, engineering, and product teams to track KPIs and identify areas of growth

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience

Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

Impeccable time management skills for self as well as team members

Partner with key stakeholders from Product Management and Technology to prioritize roadmap decisions.

Experience defining requirements and using data and metrics to draw business insights

Work within the Shopbop and Amazon teams to identify customer pain points and create new or improved experiences for the customer.

Manage and refine key business processes, making recommendations for automation where needed and working with relevant teams on prioritization.

3+ years of business or financial analysis experience

Impeccable time management skills for self as well as team members

Partner with key stakeholders from Product Management and Technology to prioritize roadmap decisions.

Experience defining requirements and using data and metrics to draw business insights

Work within the Shopbop and Amazon teams to identify customer pain points and create new or improved experiences for the customer.

Manage and refine key business processes, making recommendations for automation where needed and working with relevant teams on prioritization.

3+ years of business or financial analysis experience

Education- Bachelor degree or equivalent work experience

Work experience- Minimum of 2 years retail leadership experience

Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.

Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.

3+ years of experience in data analysis with emphasis on marketplace

Strong analytical and reporting skills including measuring performance and optimizing to KPIs

Experience with Amazon Seller Central, Jungle Scout Cobalt, and eBay Seller Hub

Identify opportunities and formulate recommended strategic actions by analyzing multiple data sets, presenting to business leaders

Measure competitive performance and market share impacts of the optimization strategy on an ongoing basis

Analyze data to determine the effectiveness of current content practices with documentation of insights and recommendations (thought leadership)

At least 3 years’ experience in data analysis with emphasis on marketplace

Strong analytical and reporting skills including measuring performance and optimizing to KPIs

Identify opportunities and formulate recommended strategic actions by analyzing multiple data sets, presenting to business leaders

Measure competitive performance and market share impacts of the optimization strategy on an ongoing basis

Analyze data to determine the effectiveness of current content practices with documentation of insights and recommendations (thought leadership)

Develop measurement approach to determine incrementality and maximize testing opportunities to help refine content prioritization

Work closely with sales and account management teams to ensure client implementations are built for success

Project management - highly organized and able to prioritize tasks effectively

Setup and manage experiments to determine the optimal client setup

BA/BS degree with technical experience with HTML/CSS, JSON, XML is required, with some familiarity with API integrations

Experience with Jira, digital marketing platforms (e.g. adwords, Doubleclick) and analytics tools (e.g. Tableau) are a plus

Campaign and front end technical set up, review, troubleshooting, and optimization

Conducts analysis and uses analytical skills to identify root cause and assist with problem management as it relates to state requirements.

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

4+ years managed care experience

Associate's Degree or equivalent combination of education and experience

Bachelor's Degree or equivalent combination of education and experience

Provides analytical, problem solving foundation including: definition and documentation, specifications.

Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred.

Bachelor's degree with 0-1 years of relevant work experience, preferred

Work: Hybrid Model, 3 days in office & 2 days from home.

Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions.

• Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners.

• Upon requests, provide input from order books to x-functional teams to enable decision making processes.

· Create and articulate compelling value proposition around Marketplace and educate sellers on platform’s requirements

· Develop deep knowledge of the Macy’s brand and customers to ensure the marketplace reflects appropriately.

· 4+ years of relevant work experience in merchandising, business development, or e-commerce

· Customer-centric mindset and experience with cross-functional collaboration.

· Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).

· Salesforce experience is a plus.

Excellent analytical and project management skills with a strong sense of urgency to support the growth of a new emerging business.

Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience growing an online marketplace is a plus.

Support the Senior Manager, Marketplace Seller Operations in ensuring successful execution of the Marketplace business strategy.

Set and monitor marketplace KPIs to ensure positive customer and seller experiences

Manage strategic projects or initiatives to improve marketplace performance

Partner with product and technology teams to advocate for roadmap priorities that enhance the marketplace experience

Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred

Bachelor's degree or combination of relevant education, experience & training

Skilled with analytical tools (Excel, Tableau, Power BI, Alteryx, SQL etc.)

Data modeling and forecasting experience

Supply Chain and Retail Knowledge preferred

Supervise & measure the health of the business through identifying and deploying success metrics

Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred

Requires a Bachelor’s degree or equivalent combination of education and experience

Skilled with analytical tools (Excel, Tableau, Power BI, ThoughtSpot, Alteryx, SQL etc.)

Data modeling and forecasting experience

Supply Chain and Retail Knowledge preferred

Experience working in an agile team preferred