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Manager Product Support 1 Jobs

Product Manager Support Services
By HPE Aruba Networking At South Carolina, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At North Port-Sarasota Area, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Texas, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Manager 1, Xoc Jobs
By Comcast At Atlanta, GA, United States
Implements and maintains monitoring processes for all services, network performance, network maintenance, telecommunications maintenance, facilities management, CMTS's and overall network performance/reliability.
Other duties and responsibilities as assigned.
Ensures that established National Service Level Agreements for all processes and procedures are followed at all levels.
Plans and leads department projects and initiatives and provides expertise and leadership in cross-functional project teams.
Ensures all department projects and initiatives are completed on time and within budget.
Integrates department strategy into daily goals and objectives.
Product Support Manager, Moderation
By Roblox At San Mateo, CA, United States
Strong program management skills, with experience leading projects at scale
5+ years of experience in operations management or product support, with a focus on content safety moderation workflows
Manage and refine the workflows for our content safety moderation product to ensure timely and effective moderation of user-generated content
Ensure that our team is meeting performance metrics and delivering an exceptional experience to our customers
Experience developing processes to improve operational efficiency
Experience using data to lead decision-making
Product Manager, Support Experience
By Ascension At , Remote From $96,928 a year
3 years of leadership or management experience preferred.
2+ years of experience in product management.
Knowledgeable about technology trends and customer support experience trends.
Desired Knowledge, Experience and Traits
Location: Fully remote with potential for quarterly travel
Owns the consumer support experience vision and strategy for the Studio’s digital products.
Education Support Professional Special Ed Success 1:1 - Lyon Elementary
By Tacoma Public Schools At Tacoma, WA, United States
Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work.
Participates in department staff meetings; provides information regarding students.
May use specialized adaptive equipment such as wheelchairs, wedges, standers, side-layers, etc.; assists in adapting and maintaining equipment for student use.
Addresses concerns with appropriate teaching staff and/or therapy staff and/or building administrators as appropriate.
May perform cleansing intermittent catheterizations after receiving required training.
Provides general clerical assistance in the classroom; duplicates materials and completes necessary paperwork.
Manager, Product Support Insights
By Toast At Chicago, IL, United States
Bachelor's Degree with 4+ years of experience in customer-centric roles like marketing, customer service, product management
Manages the Care-Product Advisory team, made up of customer-focused and product-minded strategists
Builds and maintains an efficient and scalable collaboration model with product and education teams, focused on delivering customer impact
Builds prioritization framework for assessing deflection opportunities and driving collaboration and roadmaps with Product and Education teams
Experience driving and managing change through cross-functional teams
Experience with lifecycle analysis, journey mapping, persona building
Manager, Product Support Insights
By Toast At Boston, MA, United States
Bachelor's Degree with 4+ years of experience in customer-centric roles like marketing, customer service, product management
Manages the Care-Product Advisory team, made up of customer-focused and product-minded strategists
Builds and maintains an efficient and scalable collaboration model with product and education teams, focused on delivering customer impact
Builds prioritization framework for assessing deflection opportunities and driving collaboration and roadmaps with Product and Education teams
Experience driving and managing change through cross-functional teams
Experience with lifecycle analysis, journey mapping, persona building
Silmix Sales Manager 1 Jobs
By Wacker Chemie AG At , Remote
Minimum 3-5 years of experience in Sales & Territory Management, Opportunity Exploration and Management
Utilize CRM system (Sales Force.com) to manage customer communication internally as well as externally, develop quotes and samples
Experience with SAP is preferred
Execute the regional sales and marketing strategies in the main market segments: Aerospace, Energy, Healthcare, Automotive, and General Silicone Rubber
Hunt new Prospects and Opportunities, maintain existing customers to maximize sales and grow opportunity funnel.
Develop Strong relationships with customer base at all levels.
Customer Support 1 Jobs
By VSP Global At , , Tx $15 an hour
Typically has the following skills or abilities:
Online purchasing & e-Commerce knowledge
Contingent on the VSP Vision Line of Business (LOB), requires in-depth knowledge in the following areas:
Demonstrated internet knowledge and understanding of basic internet browser settings
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquires
Customer Support 1 Jobs
By VSP Global At , Remote $15 an hour
Typically has the following skills or abilities:
Online purchasing & e-Commerce knowledge
Contingent on the VSP Vision Line of Business (LOB), requires in-depth knowledge in the following areas:
Demonstrated internet knowledge and understanding of basic internet browser settings
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquires

Are you an experienced manager looking for a new challenge? Join our team as Manager Product Support and help us provide world-class customer service to our customers!

Overview The Manager Product Support 1 is responsible for providing technical support to customers and internal teams. This includes troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. Detailed Job Description The Manager Product Support 1 is responsible for providing technical support to customers and internal teams. This includes troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. The Manager Product Support 1 will also be responsible for developing and implementing customer service policies and procedures, as well as training and managing customer service staff. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of customer service software and databases
• Knowledge of product features and benefits
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Experience with customer service software and databases
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product features and benefits
• Knowledge of customer service software and databases
Job Experience
• 5+ years of customer service experience
• 3+ years of management experience
• Experience with customer service software and databases
Job Responsibilities
• Troubleshoot and resolve customer inquiries
• Provide product information and ensure customer satisfaction
• Develop and implement customer service policies and procedures
• Train and manage customer service staff
• Monitor customer service performance and provide feedback
• Analyze customer service data and trends
• Identify and address customer service issues
• Maintain customer service records and reports