Assistant Manager Front Services & Valet - Signature
By MGM Resorts International At , Las Vegas, 89109
Computer knowledge and skills, including the Hotel system.
Bachelor’s degree in business, management, or related field
Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment.
Two (2) years of related experience
Two (2) years of hotel/casino supervisory experience
Three (3) years of Front Services or related experience in major hotel/casino operations
Assistant Manager Front Services And Valet - Excalibur
By MGM Resorts International At , Las Vegas, 89109, Nv
Computer knowledge and skills, including the Hotel system
Effective listening abilities with strong judgment skills
Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
Must have strong leadership skills and outgoing personality
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Driver, Limousine Services-Front Services
By Resorts World Las Vegas At , Las Vegas, 89109, Nv
Create a memorable arrival and departure experience.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
At least two years of experience in Front Services.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Working knowledge of Opera, HotSOS, and/or Synkros by Konami.
Previous experience working in a large, luxury resort setting.

Are you looking for a job that will challenge you and give you the opportunity to make a real impact? We are looking for a Manager of Front Services to join our team and help us provide exceptional customer service to our guests. You will be responsible for overseeing the daily operations of our front desk, ensuring that all guests receive a warm welcome and a positive experience. You will also be responsible for training and developing staff, managing budgets, and ensuring that all customer service standards are met. If you are an experienced leader with a passion for customer service, this is the perfect job for you!

A Manager Front Services is responsible for overseeing the daily operations of a hotel's front desk, including customer service, check-in and check-out, and other related services.

What is Manager Front Services Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel operations and procedures
• Ability to multitask and prioritize tasks
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Manager Front Services Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• Previous experience in a hotel front desk or customer service role
• Knowledge of hotel software and reservation systems
• Knowledge of local attractions and services

What is Manager Front Services Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of local attractions and services
• Knowledge of hotel software and reservation systems

What is Manager Front Services Job Experience?

• Previous experience in a hotel front desk or customer service role
• Previous experience in a supervisory or management role

What is Manager Front Services Job Responsibilities?

• Oversee the daily operations of the front desk
• Ensure customer satisfaction by providing excellent customer service
• Handle customer complaints and inquiries
• Monitor and maintain accurate records of guest check-ins and check-outs
• Ensure compliance with hotel policies and procedures
• Train and supervise front desk staff
• Monitor and maintain inventory of supplies and equipment
• Monitor and maintain accurate records of guest payments
• Ensure safety and security of guests and staff