Major Incident Management Jobs in Michigan

·Leveraging technology to issue all communications and providing key stakeholder management

·Supporting and nurturing process improvements and knowledge base improvements

·Continually maintaining and developing tools and resources to manage major incidents effectively

·Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls

·Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed

·Being accountable for resolving the outage via workaround or permanent fix