Major Incident Management Jobs in Indiana

Minimum of 8 years of experience in senior-level incident management and problem management, preferably within a cloud environment at scale.

Strong knowledge of major incident management principles, root cause analysis methodologies, and post-incident review processes.

Relevant certifications in major incident management, problem management, or ITIL.

Identify areas for process improvement and drive initiatives to enhance incident management practices, focusing on executive engagement and alignment.

Develop and deliver executive-level briefings, presentations, and reports on incident management performance, trends, and recommendations.

Stay up-to-date with industry trends, latest technologies, and best practices in major incident management and problem management.