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Lyft Coach Jobs

Product Manager, Lyft Business
By Lyft At San Francisco, CA, United States
B2B product management experience is required
5+ years of experience as a product manager
Create the capabilities to be able to on-board new enterprise customers fully self-serve, without the assistance of a salesperson.
Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
As a product manager for
Product Operations Manager, Lyft Media
By Lyft At Phoenix, AZ, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Operations Associate, Lyft Media
By Lyft At San Francisco, CA, United States
Maintain existing markets: identify defective units, coordinate recalls with driver / fleet, manage payments
Assist in the development of standard operating procedures and work closely with Operations Managers to implement them
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Product Operations Manager, Lyft Media
By Lyft At San Francisco, CA, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Operations Manager, Lyft Media
By Lyft At New York, NY, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Operations Associate, Lyft Media
By Lyft At New York, NY, United States
Maintain existing markets: identify defective units, coordinate recalls with driver / fleet, manage payments
Assist in the development of standard operating procedures and work closely with Operations Managers to implement them
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Are you looking for a job that offers flexible hours, great pay, and the chance to make a difference in your community? Become a Lyft Coach and join our team of passionate professionals! With Lyft Coach, you can set your own hours, earn competitive pay, and help people get where they need to go. Plus, you'll get the satisfaction of knowing you're making a positive impact on your community. Join us today and start making a difference!

Overview Lyft Coach is a customer service role that provides support to Lyft drivers and passengers. The role involves providing assistance with navigating the Lyft app, troubleshooting technical issues, and providing general customer service. Detailed Job Description The Lyft Coach is responsible for providing customer service and technical support to Lyft drivers and passengers. This includes answering questions about the Lyft app, helping drivers and passengers navigate the app, and troubleshooting technical issues. The Lyft Coach must be able to provide a high level of customer service and be able to think quickly and problem solve. Job Skills Required
• Excellent customer service skills
• Ability to think quickly and problem solve
• Knowledge of the Lyft app and its features
• Ability to troubleshoot technical issues
• Excellent communication skills
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the Lyft app and its features
• Ability to troubleshoot technical issues
• Excellent communication skills
Job Knowledge
• Knowledge of the Lyft app and its features
• Knowledge of customer service best practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous experience with the Lyft app
Job Responsibilities
• Provide customer service and technical support to Lyft drivers and passengers
• Answer questions about the Lyft app and its features
• Help drivers and passengers navigate the app
• Troubleshoot technical issues
• Provide a high level of customer service
• Think quickly and problem solve