Lockbox And Payments Processor Jobs in Texas

Process and prepare items for distribution to Image Item Processing or Transit Department

Maintain records of documents processed and compile reports according to standard operating procedures

Assist with customer inquiries regarding lockbox operations

Ensure deadlines are met by having all correspondence mail and work to the receipt area and log for pickup

Retrieve all end-of-day reports from system and file accordingly

Always take action with Integrity, Caring and Excellence to achieve all-win outcomes

Lead an organization of up to 400 employees across multiple shifts. Comprehensive management of people, workflow, headcount, budget, and operational controls.

Understanding of the people and change management issues unique to an operations environment

Flexibility to work holidays and provide off-hours management coverage

Shift: Monday – Friday, 8am – 5pm, however, senior management role in 24/7 environment requires regular flexibility.

Hire, train, manage, motivate and develop team, including the implementation of effective succession plans.

Manage the department in accordance with Citi values and culture principles, focusing on providing high quality work and ethical behavior.