Hr Operations – Specialist - Remote
By DICK'S Sporting Goods At Coraopolis, PA, United States
Society for HR Management (SHRM) Certification optional
Case Management experience (ServiceNow, etc.)
Human Capital Management Platform (Workday) a plus
Excellent relationship-building & teamwork skills
Collaborate and communicate across HR and other functions to understand internal opportunities and learn to suggest system automation.
Bachelor's Degree in Business or Communications

Are you looking for an exciting opportunity to join a fast-growing team and help shape the future of learning operations? We are looking for a Learning Operations Specialist to join our team and help us create a world-class learning experience for our customers. You will be responsible for managing our learning operations, including course development, course delivery, and course evaluation. If you have a passion for learning and a drive to make a difference, this is the job for you!

Overview:

Learning Operations Specialists are responsible for the design, development, and implementation of learning programs and initiatives. They are responsible for ensuring that the learning programs are effective and meet the needs of the organization. They also provide support to the organization’s learning and development team.

How To Become an Learning Operations Specialist:

To become a Learning Operations Specialist, you should have a bachelor’s degree in a related field such as education, instructional design, or human resources. You should also have experience in project management, instructional design, and/or training and development. Additionally, you should have strong communication, organizational, and problem-solving skills.

Learning Operations Specialist Skills:

• Project management
• Instructional design
• Training and development
• Communication
• Organizational skills
• Problem-solving
• Analytical skills
• Interpersonal skills
• Leadership
• Time management

What is Learning Operations Specialist Knowledge?

• Knowledge of learning management systems
• Knowledge of instructional design principles
• Knowledge of adult learning principles
• Knowledge of project management principles
• Knowledge of training and development principles
• Knowledge of organizational development principles
• Knowledge of performance management principles
• Knowledge of change management principles
• Knowledge of technology-based learning tools

What is Learning Operations Specialist Responsibilities?

• Design, develop, and implement learning programs and initiatives
• Monitor and evaluate the effectiveness of learning programs
• Provide support to the organization’s learning and development team
• Develop and maintain learning materials and resources
• Manage the organization’s learning management system
• Develop and maintain relationships with external vendors
• Track and report on learning program metrics
• Manage the budget for learning programs

What is Learning Operations Specialist Experience?

• Experience in project management
• Experience in instructional design
• Experience in training and development
• Experience in organizational development
• Experience in performance management
• Experience in change management
• Experience in technology-based learning tools

What is Learning Operations Specialist Qualifications?

• Bachelor’s degree in a related field such as education, instructional design, or human resources
• Experience in project management, instructional design, and/or training and development
• Strong communication, organizational, and problem-solving skills

Learning Operations Specialist Education:

• Bachelor’s degree in a related field such as education, instructional design, or human resources
• Master’s degree in a related field such as instructional design, educational technology, or organizational development
• Professional certifications in instructional design, project management, or training and development

Tools to Help Learning Operations Specialists Work Better:

• Learning management systems
• Project management software
• Instructional design software
• Training and development software
• Performance management software
• Change management software
• Technology-based learning tools

Good Tips to Help Learning Operations Specialists Do More Effectively:

• Stay organized and keep track of all learning programs and initiatives.
• Develop relationships with external vendors to ensure the best quality of learning materials and resources.
• Monitor and evaluate the effectiveness of learning programs to ensure they are meeting the needs of the organization.
• Utilize technology-based learning tools to create engaging and effective learning experiences.
• Stay up-to-date on the latest trends in learning and development.

Common Learning Operations Specialist Interview Questions:

• What experience do you have in project management, instructional design, and/or training and development?
• How would you design and develop a learning program to meet the needs of the organization?
• What strategies would you use to ensure the effectiveness of a learning program?
• How do you stay up-to-date on the latest trends in learning and development?
• What experience do you have with learning management systems and technology-based learning tools?