Retail Overnight Key Holder

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 0374 || 11720 Medlock Bridge Road || Johns Creek || GA || 30097

Opportunity: Contribute To The Growth Of Your Career.

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

• Provides and accepts ongoing recognition and constructive feedback
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies in order to satisfy customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Promotes credit and loyalty programs during customer interactions
• Promotes safety awareness and supports maintenance of a risk-free environment
• Ensures Associates adhere to all operational procedures
• Acts as Manager on Duty in adherence with company policy and procedure
• Provides continuous feedback, recognition and coaching to Associates
• Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed
• Partners with Management on Associate training needs to increase effectiveness
• Performs other duties as assigned
• Supports and participates in store shrink reduction goals and programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Ensures adherence to all labor laws, policies, and procedures
• Creates a positive internal and external customer experience
• Role models exceptional customer service
• Ensures opening/closing procedures are executed in accordance with company guidelines

Who We Are Looking For: You!

• Knowledge of merchandise flow in stores
• Strong organizational skills with attention to detail
• One year retail and 6 months of leadership experience
• Flexible schedule to support business needs
• Ability to effectively coach, delegate, and follow-up on multiple people/tasks
• Team player, working effectively with peers and supervisors to accomplish tasks
• Knowledge of company standard software, systems, and procedures
• Ability to act quickly under challenging circumstances
• Proven problem solving skills
• Works effectively with peers and supervisors to accomplish tasks
• Strong communication skills.
• Capable of balancing multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Open availability, including nights and weekends

A Few More Reasons to Love TJX.

• Associate Discount
• Competitive Compensation
• Career development opportunities
• Flexible work schedules
• Weekly Paychecks
• Be a part of an inclusive team
• TAAP – TJX Associate Assistance Programs

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 0374 || 11720 Medlock Bridge Road || Johns Creek || GA || 30097