Customer Success Specialist Jobs
By Dave Creek Media At Conway, AR, United States
Customer Service, Communication, Sales, and Customer Support skills
Analytical Skills to interpret data and develop insights
Demonstrated ability in developing meaningful relationships with clients
Proficient in using software tools
Bachelor’s degree in business administration, communications, or related field is preferred
Dave Creek Media is a Digital Marketing Agency
Customer Success Specialist Jobs
By Museum of Science At Massachusetts, United States
1 year or more of customer service or business administration experience.
Experience working with Excel, Word, Outlook, CRM tools and the ability to reconcile data on spreadsheets
Experience troubleshooting customer issues in a calm, timely manner
Bachelor's of Science or Arts degree
Demonstrated ability to balance competing priorities so as to deliver results according to deadline in a high throughput environment
Demonstrated track record in excellent customer service
Customer Success Specialist Jobs
By Torus At Salt Lake City, UT, United States
Ensure customer experience is authentic, engaging, educational, and aligned with Torus’ core values and culture.
4+ years experience in customer service required; field marketing, sales, education, or hospitality environment preferred
Deliver a transformative and purposeful experience when onboarding customers to their Torus Station.
Possess a high level of brand and product expertise, staying up to date on all Torus product offerings.
Diagnose and/or troubleshoot issues with a Torus Station remotely and on-site.
Ability to efficiently self-manage time, calendar, and multiple customers
Customer Success Specialist Jobs
By Vcheck Global At New York, NY, United States
Other duties as assigned by management
Partner with clients to manage the entire order process
Clearly communicate and verify requirements received from client to internal teams
Assist and support Client Relations Manager with various tasks
1-3 years of experience in a client relations/ customer success role
Experience delivering client-focused solutions based on client needs
Implementation & Customer Success Specialist
By Plenful At San Francisco Bay Area, United States
Exceptional organizational skills to manage multiple customers and projects simultaneously
Bachelor's degree (or equivalent work experience)
Excellent communication and interpersonal skills to effectively engage with customer team members and build strong relationships
SaaS implementation and customer success experience
Lead successful customer implementations for established and new use cases
Participate in troubleshooting and monitoring errors
Customer Success Specialist, Support
By Venminder At United States
Minimum of two years of customer service experience
Demonstrated excellent oral and written communication skills
Knowledge of Microsoft Office applications
Establish and maintain strong relationships with key contacts at the institution
Conduct individual or group software training, when needed
Answer inbound calls, chats, and e-mails within defined time limit
Customer Success Specialist Jobs
By Connex One At Miami, FL, United States
Project Management experience highly beneficial.
Work cross-functionally across teams (Technical Services, Sales, Product Development, Project Management)
Maintaining smooth and professional management of client complaints or issues.
Manage communications with key clients
Conduct regular business review calls with clients to improve overall customer experience
Oversee and manage the onboarding process of new clients.
Customer Success Specialist Jobs
By UpGuard At , Brisbane
At least 1 years experience in Account Management/Renewals
Experience in any customer account management role
Proactively manage the onboarding experience for new customers
You have excellent written and spoken communication skills
You thrive in a customer facing role and enjoy providing customers with an excellent experience
Generous reward: We offer a competitive salary + equity
Overleaf Customer Success Specialist
By Digital Science At , Remote

Description About Digial Science We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and ...

Customer Success & Business Development Specialist
By Schoolfundr At United States
Support the creation and management of marketing databases and data sets
Work with the customer service team to improve the customer experience.
Assist the sales team to manage books of business and grow the business.
2+ years of experience in a customer service, business operations, or sales role.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Customer Success Specialist Jobs
By Lantern Press At Seattle, WA, United States
Excellent time management and organizational skills; Able to react quickly to changing circumstances
Keywords: Customer Service, Customer Support, Sales Support, Sales Order Processing, Account Management, Data Entry, Order Entry
Lantern Press offers a comprehensive benefits package and generous time off that includes:
Working closely with your Sales Managers to build pipeline and strategically expand client accounts
Ability to to successfully manage multiple projects for 20+ customers at varying stages
Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external
Customer Success Specialist Jobs
By Bee Talent Solutions At Durham, NC, United States
Maintain assigned boarding and churn management queues to proactively help customers board and stay connected to the DAVO sales tax system.
Excellent organizational skills –ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Escalate problem or difficult sales tax return issues to the Onboarding Manager or Filing Manager for assistance.
Excellent problem-solving skills and ability to navigate challenging situations in a professional manner.
Comfortable making outbound & taking inbound phone calls and have excellent oral communication skills.
Exceptional written communication skills for email, text and chat.
Customer Success Specialist Jobs
By Concentrix At , Nashville, 37228, Tn $14.23 an hour
Work with teams and management to promote a positive customer experience
Experience or willingness to work from home
2+ years of experience working in a customer service
Experience learning new technology and data
Excellent knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Customer Success Specialist Jobs
By Finfare At Irvine, CA, United States
5+ years proven experience in a customer-facing role, such as Customer Success or Account Management.
It is highly desired to have knowledge of financial technology and experience with financial products and services.
Excellent communication & interpersonal skills, with the ability to build strong relationships and effectively navigate customer interactions.
Strong problem-solving and analytical abilities, with the capacity to understand complex concepts and provide innovative solutions to customer challenges.
Ability to manage multiple customer accounts, prioritize tasks, and meet deadlines in a fast-paced startup
Knowledge of Pendo, Lucid, and Figma is a plus
Customer Success/Implementation Specialist
By Enzee At Columbus, OH, United States
Working together with Product Owner to Communicate Carbon Accounting requirements to product development team
3+ years experience in carbon accounting and/or climate change mitigation
In depth knowledge of greenhouse gas accounting principles and application in the private sector, including Scope 3 categories
Knowledge of global greenhouse gas emissions accounting frameworks.
Ability to work independently, flexibility to work remotely
Good English communication skills, additional languages will be a plus.
Customer Success Specialist Jobs
By CoachMePlus At Buffalo, NY, United States
·Proven experience in customer success, account management, or a similar client-facing role.
·Strong organizational skills to manage multiple client relationships and responsibilities effectively.
·Bachelor's degree in a relevant field or equivalent work experience.
·Strong passion for customer satisfaction and success, with excellent interpersonal and communication skills.
·A deep understanding of the sports performance industry and the challenges coaches and athletes face.
·Technical aptitude to quickly learn and demonstrate the functionality of our platform to clients.
Customer Success Specialist Jobs
By AvaSure At Grand Rapids, MI, United States
Work experience in customer relationship management, clinical or healthcare operations, inside sales, or customer success.
Proficient with data management skills (ORNA and other tools) to gather program information for meetings with customers, including monthly/quarterly Business Reviews.
Proficiency in Microsoft suite of programs; familiarity with Business Intelligence/Data Management systems
Documents customer interactions in AvaSure's Customer Relationship Management (CRM) system.
Excellent interpersonal skills, history of strong company/customer relationship building
Strong emotional intelligence and interpersonal skills
Customer Success Specialist Jobs
By CarGurus At Cambridge, MA, United States
Great time management skills with a proven ability to meet deadlines
Ability to work independently, while delivering a high throughput and excellent customer experience
Excellent verbal and written communication skills
Sharp organizational skills and attention to detail
Strong analytical and problem-solving skills
Handle Inbound/outbound inquiries via phone and email
Customer Success/Support Specialist
By LeanLaw - Legal Billing Software At Boise, ID, United States
CRM or customer support software experience (HubSpot, Intercom, Zendesk, or similar)
Experience in Customer Success/Customer Support in a software-as-a-service (SaaS) environment
Experience with digital workspaces and communication (G-Suite, TeamFlow, Slack, Zoom)
Strong communication skills (verbal and written)
Experience translating technical terms to a nontechnical audience
Accounting/Bookkeeping experience as it relates to legal accounting and QuickBooks Online
Customer Success Specialist Us
By Ventrata At New York, United States
Experience delivering client-focussed solutions to customer needs;
Excellent listening, negotiation and presentation abilities;
Strong verbal and written communication skills;
Experience from the SaaS environment is a plus;
Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction;
Responsible for annual negotiations with existing customers;