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Inside Sales Customer Service Jobs in Indiana

Customer Service Representative/Inside Sales Rep
By Steel Dynamics, Inc At Columbia City, IN, United States
Organizational skills and ability to multitask.
Customer Service or relevant experience
Assist customers with product availability, timely price quotes, troubleshooting, and delivery questions.
Communicate with sales team and all mill departments effectively and professionally.
Handle strong personalities and difficult customers with professionalism.
Understand many concepts including freight equalization, system applications and various pricing scenarios.

Are you looking for a rewarding career in customer service and sales? Join our team and become part of a fast-paced, dynamic environment where you can make a real difference in our customers' lives. As an Inside Sales Customer Service Representative, you will be responsible for providing exceptional customer service, building relationships with customers, and helping to close sales. If you have a passion for customer service and sales, we want to hear from you!

Inside Sales Customer Service job involves providing customer service and sales support to customers over the phone, via email, or through other communication channels. The job requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

What is Inside Sales Customer Service Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Ability to handle customer inquiries and complaints
• Ability to work in a fast-paced environment
• Proficiency in using computers and related software

What is Inside Sales Customer Service Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Ability to handle customer inquiries and complaints
• Ability to work in a fast-paced environment
• Proficiency in using computers and related software

What is Inside Sales Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of customer service software and applications
• Knowledge of customer service best practices

What is Inside Sales Customer Service Experience?

• Previous experience in customer service or sales
• Previous experience in a call center or customer service