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Inside Sales Customer Service Representative Jobs in Indiana

Customer Service Representative/Inside Sales Rep
By Steel Dynamics, Inc At Columbia City, IN, United States
Organizational skills and ability to multitask.
Customer Service or relevant experience
Assist customers with product availability, timely price quotes, troubleshooting, and delivery questions.
Communicate with sales team and all mill departments effectively and professionally.
Handle strong personalities and difficult customers with professionalism.
Understand many concepts including freight equalization, system applications and various pricing scenarios.

Are you looking for an exciting opportunity to use your customer service and sales skills in a fast-paced environment? We are looking for an Inside Sales Customer Service Representative to join our team! You will be responsible for providing exceptional customer service and sales support to our customers. If you have a passion for sales and customer service, this is the perfect job for you!

A Inside Sales Customer Service Representative is responsible for providing customer service and sales support to customers. They are responsible for responding to customer inquiries, providing product information, and resolving customer issues.

What is Inside Sales Customer Service Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of sales and customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer relationship management (CRM) software

What is Inside Sales Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of sales principles and practices
• Ability to work in a fast-paced environment

What is Inside Sales Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of customer relationship management (CRM) software

What is Inside Sales Customer Service Representative Experience?

• Previous customer service experience
• Previous sales experience

What is Inside Sales Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide product information and resolve customer issues
• Process customer orders and payments
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the CRM
• Generate sales reports and analyze