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Inside Sales Customer Service Representative Jobs in Delaware

Customer Sales Representative Jobs
By Next Wave At Newark, DE, United States
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention

Are you looking for an exciting opportunity to use your customer service and sales skills in a fast-paced environment? We are looking for an Inside Sales Customer Service Representative to join our team! You will be responsible for providing exceptional customer service and sales support to our customers. If you have a passion for sales and customer service, this is the perfect job for you!

A Inside Sales Customer Service Representative is responsible for providing customer service and sales support to customers. They are responsible for responding to customer inquiries, providing product information, and resolving customer issues.

What is Inside Sales Customer Service Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of sales and customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer relationship management (CRM) software

What is Inside Sales Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of sales principles and practices
• Ability to work in a fast-paced environment

What is Inside Sales Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of customer relationship management (CRM) software

What is Inside Sales Customer Service Representative Experience?

• Previous customer service experience
• Previous sales experience

What is Inside Sales Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide product information and resolve customer issues
• Process customer orders and payments
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the CRM
• Generate sales reports and analyze