Information Technology Support Analyst
By Huckabee At Fort Worth, TX, United States
Basic specialized skills required (PC operation, desktop publishing, internet search capabilities, Microsoft Office, etc)
Troubleshoot and solve problems efficiently by using active listening skills and asking pertinent, specific questions
Minimum 2 years of experience supporting desktops and laptops in corporate environment
Minimum 2 years of experience supporting Microsoft Windows based networking environment
Strong interpersonal communication skills with an ability to maintain solid working relationships
Strong critical thinking and analytical problem-solving skills
Information Technology Support Specialist
By 52 Limited At Portland, Oregon Metropolitan Area, United States
Effectively utilize systems for incident tracking, task management, documentation, and completing service requests within SLA requirements.
Experience with end-user administration tools including Azure Active Directory, MECM, PowerShell, and remote tools such as BeyondTrust Remote Support.
Basic familiarity with the “x-as-a-service” model administration concepts, including Azure Cloud Computing resource management, service administration, and process automation.
Maintain the Service Delivery knowledge library as required.
Manage projects pertaining to company related goals/system upgrades.
Manages complexity – Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Information Technology Support Professional Ii
By Georgia Tech At , Atlanta, 30332 $29.62 - $40.28 an hour
Experience using JAMF, SCCM, InTune and other tools would be helpful!
Salary Range: $29.62 - $40.28
Location: Atlanta, GA - Hybrid
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening

Are you looking for an exciting opportunity to use your IT skills to help others? We are seeking an experienced Information Technology Support Administrator to join our team. You will be responsible for providing technical support to our customers, troubleshooting hardware and software issues, and maintaining our IT systems. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Information Technology Support Administrators are responsible for providing technical support and assistance to users of computer systems, networks, and software. They install, configure, and maintain hardware and software, troubleshoot system and network problems, and provide technical support and training to users. Detailed Job Description Information Technology Support Administrators are responsible for providing technical support and assistance to users of computer systems, networks, and software. They install, configure, and maintain hardware and software, troubleshoot system and network problems, and provide technical support and training to users. They also monitor system performance, diagnose and resolve technical issues, and ensure the security of systems and networks. Additionally, they may be responsible for developing and implementing IT policies and procedures, and providing technical advice and guidance to users. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of operating systems and networking
• Troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of IT security principles
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in relevant technologies (e.g. Microsoft, Cisco, etc.)
• Previous experience in a similar role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of operating systems and networking
• Knowledge of IT security principles
• Knowledge of customer service principles
Job Experience
• Previous experience in a similar role
• Experience troubleshooting and resolving technical issues
• Experience providing technical support and training to users
Job Responsibilities
• Install, configure, and maintain hardware and software
• Troubleshoot system and network problems
• Monitor system performance and security
• Provide technical support and training to users
• Develop and implement IT policies and procedures
• Provide technical advice and guidance to users