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Inbound Contacts Representative Jobs in Missouri

Inbound Operations Manager; Howell
By UNFI At , Township Of Howell, 07731, Nj $63,800 - $115,600 a year
3 – 5 years warehouse management and/or logistics management experience in a complex, service-driven organization
Keeps management well informed of significant problems and area activities.
Competitive Benefits- Medical, Dental, Vision, 401k & Vacation
Manages all the day-to day activities surrounding inbound, inventory control, AND/OR outbound warehouse operations.
Manages equipment needs and suggests investments for capital improvements.
Five or more years of related experience, with at least two or more years of supervisory experience

Are you looking for an exciting opportunity to help customers and make a difference? We are seeking an Inbound Contacts Representative to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

An Inbound Contacts Representative is responsible for providing customer service and support to customers through various channels such as telephone, email, chat, and social media. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services.

What is Inbound Contacts Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize
• Proficiency in using computers and software applications
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Inbound Contacts Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Inbound Contacts Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Inbound Contacts Representative Experience?

• Previous customer service experience preferred
• Experience in a call center environment preferred

What is Inbound Contacts Representative Responsibilities?

• Respond to customer inquiries via telephone, email, chat, and social media
• Resolve customer issues in a timely and professional manner
• Provide information about products and services
• Follow up with customers to ensure