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Implementation And Customer Success Specialist Jobs

Implementation & Customer Success Specialist
By Plenful At San Francisco Bay Area, United States
Exceptional organizational skills to manage multiple customers and projects simultaneously
Bachelor's degree (or equivalent work experience)
Excellent communication and interpersonal skills to effectively engage with customer team members and build strong relationships
SaaS implementation and customer success experience
Lead successful customer implementations for established and new use cases
Participate in troubleshooting and monitoring errors
Customer Success And Operations Specialist
By WERKstream At United States
Excellent organizational, time management, and multi-tasking skills
The 30-45 minute web meeting with the hiring manager focused on soft skills, collaboration, culture, and use case/technical skills.
Work closely with Solution Managers, Product Managers, and Product Owners to refine business requirements and establish timelines.
The Job Details: Responsibilities and required skills.
Wellness and Work-Life Benefits. Resources include fitness reimbursement, employee assistance programs, and flexible work schedules to support physical and mental health.
Collaborate with cross-functional teams, including Product, Marketing, Brand, Customer Experience, and e-commerce, to develop and execute customer-centric strategies aligned with goals.
Implementation & Customer Success Lead
By Plenful At San Francisco Bay Area, United States
Exceptional organizational skills to manage multiple customers and projects simultaneously
Bachelor's degree (or equivalent work experience)
Excellent communication and interpersonal skills to effectively engage with customer team members and build strong relationships
SaaS implementation and customer success experience
Lead successful customer implementations for established and new use cases
Participate in troubleshooting and monitoring errors
Customer Success Implementation Manager
By Lyra Health, Inc At , Remote
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Experience in employer-sponsored health benefits space
Be naturally collaborative with strong communication and listening skills
Ensure launch readiness by managing, executing and troubleshooting technical operations required to successfully launch Lyra’s benefit to clients
5+ years of work experience in a high-growth, fast paced environment; experience in an Implementation, Operations or Customer Success role preferred
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Customer Implementation Specialist Jobs
By Fullpath At Detroit, MI, United States
Owning the customer experience from the point of sales throughout their implementation process
Mapping out the customers’ requirements & needs to ensure a smooth onboarding and implementation
Collaborating proactively with other departments involved in the implementation process by providing clear account setup requirements and deadlines
Educating customers on features, capabilities, and best practices to simplify adoption and align expectations.
Handling the successful and smooth transfer of your customers to their dedicated customer success manager after onboarding completion
Measuring and reporting upon the implementation experience
Implementation Success Manager Jobs
By Cypress HCM At United States
Strong project management skills and functional requirements gathering skills.
3+ years of experience in enterprise SaaS/software implementations, account management, project management, or other relevant business consulting.
You have GREAT communication skills and know how to get the message across.
Determining business solutions for finance organizations, developing project plans, outlining execution, and maturing customers engagements into long-standing business relationships.
Understanding and analyzing business requirements to determine new solutions.
Working with engineering team to scope and define technical requirements of project as necessary.
Customer Success Specialist Jobs
By Lantern Press At Seattle, WA, United States
Excellent time management and organizational skills; Able to react quickly to changing circumstances
Keywords: Customer Service, Customer Support, Sales Support, Sales Order Processing, Account Management, Data Entry, Order Entry
Lantern Press offers a comprehensive benefits package and generous time off that includes:
Working closely with your Sales Managers to build pipeline and strategically expand client accounts
Ability to to successfully manage multiple projects for 20+ customers at varying stages
Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external
Customer Success Specialist Jobs
By Bee Talent Solutions At Durham, NC, United States
Maintain assigned boarding and churn management queues to proactively help customers board and stay connected to the DAVO sales tax system.
Excellent organizational skills –ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Escalate problem or difficult sales tax return issues to the Onboarding Manager or Filing Manager for assistance.
Excellent problem-solving skills and ability to navigate challenging situations in a professional manner.
Comfortable making outbound & taking inbound phone calls and have excellent oral communication skills.
Exceptional written communication skills for email, text and chat.
Customer Success Specialist Jobs
By Concentrix At , Nashville, 37228, Tn $14.23 an hour
Work with teams and management to promote a positive customer experience
Experience or willingness to work from home
2+ years of experience working in a customer service
Experience learning new technology and data
Excellent knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Customer Success Specialist Jobs
By Finfare At Irvine, CA, United States
5+ years proven experience in a customer-facing role, such as Customer Success or Account Management.
It is highly desired to have knowledge of financial technology and experience with financial products and services.
Excellent communication & interpersonal skills, with the ability to build strong relationships and effectively navigate customer interactions.
Strong problem-solving and analytical abilities, with the capacity to understand complex concepts and provide innovative solutions to customer challenges.
Ability to manage multiple customer accounts, prioritize tasks, and meet deadlines in a fast-paced startup
Knowledge of Pendo, Lucid, and Figma is a plus
Vp Marketing And Customer Success
By Stellantis At Michigan, United States
Experience with automotive, startups or technology companies that manage marketing and communications that target 1 million+ customers globally
Lead Go-To-Market for products (that deliver the best customer experiences) marketed using a differentiated data-driven personalized customer approach, cloud-first voice-first.
Manage Stellantis software showcases at external and internal industry leading events and on all forms of social media
Manage the customer and partner success story program: single source of truth across brands and regions
Drive execution and critical marketing and customer success partnerships, including market positioning, training, offerings, and solutions working with global partners
Minimum of 15 years overall experience
Customer Success/Implementation Specialist
By Enzee At Columbus, OH, United States
Working together with Product Owner to Communicate Carbon Accounting requirements to product development team
3+ years experience in carbon accounting and/or climate change mitigation
In depth knowledge of greenhouse gas accounting principles and application in the private sector, including Scope 3 categories
Knowledge of global greenhouse gas emissions accounting frameworks.
Ability to work independently, flexibility to work remotely
Good English communication skills, additional languages will be a plus.
Customer Success Specialist Jobs
By CoachMePlus At Buffalo, NY, United States
·Proven experience in customer success, account management, or a similar client-facing role.
·Strong organizational skills to manage multiple client relationships and responsibilities effectively.
·Bachelor's degree in a relevant field or equivalent work experience.
·Strong passion for customer satisfaction and success, with excellent interpersonal and communication skills.
·A deep understanding of the sports performance industry and the challenges coaches and athletes face.
·Technical aptitude to quickly learn and demonstrate the functionality of our platform to clients.
Customer Success Specialist Jobs
By AvaSure At Grand Rapids, MI, United States
Work experience in customer relationship management, clinical or healthcare operations, inside sales, or customer success.
Proficient with data management skills (ORNA and other tools) to gather program information for meetings with customers, including monthly/quarterly Business Reviews.
Proficiency in Microsoft suite of programs; familiarity with Business Intelligence/Data Management systems
Documents customer interactions in AvaSure's Customer Relationship Management (CRM) system.
Excellent interpersonal skills, history of strong company/customer relationship building
Strong emotional intelligence and interpersonal skills
Customer Success Specialist Jobs
By CarGurus At Cambridge, MA, United States
Great time management skills with a proven ability to meet deadlines
Ability to work independently, while delivering a high throughput and excellent customer experience
Excellent verbal and written communication skills
Sharp organizational skills and attention to detail
Strong analytical and problem-solving skills
Handle Inbound/outbound inquiries via phone and email
Customer Success & Implementation Consultant - Vendo
By Paradigm At United States
2+ years of client relations experience; performing activities such as marketing, project management, information technology, analysis and /or business/public relations.
You will provide “in the field” insight into potential product evolutions and offerings and real time feedback on user experience.
Bachelor’s Degree in related field or an equal amount of related professional experience
You will be the POC for Vendo Implementations and be responsible for successful outcomes.
You will facilitate relationships between business and technical teams. You will assist with any billing/payment issues.
You will work in Salesforce to track your activities.
Product Implementation And Customer Success Manager (Us Remote)
By LeanTaaS At Santa Clara, CA, United States
Experience in project management and facilitating change management
Perform quality control in post mortem and work to continuously improve our internal project management plans for future projects
Excellent communication and organizational skills (how you write your resume and approach us is a good litmus test)
Experience with data analysis & visualization tools (e.g Tableau, Power BI)
Experience working on healthcare products or within hospitals
Experience working with data or analytics products
Customer Implementation Specialist, Data
By Inclusively At United States
3+ years of project management or software implementation experience
Identify and manage customer expectations, including communicating difficult/sensitive information to the customer, the project team, and management
Manage data conversion for projects with increasing complexity and additional source systems
Can work remotely or from one of our offices
Demonstrated communication, analytical and problem-solving skills to develop creative solutions
Experience or interest in data conversions
Customer Success Specialist Jobs
By The Association Partner (TAP) At Florida, United States
Has experience working in a remote role (preferred but not required)
Help manage the internal email inbox for the entire Customer Success team.
Manage project timelines effectively to guarantee the successful launch of campaigns for advertisers.
Detail-oriented, analytical, and has a proven ability to manage details and meet project deadlines
Has previous experience working in a professional role that required direct customer-facing contact and communication
Is proficient in written communication and can maintain positive customer relationships through email correspondence. Strong verbal communication skills are also valued.
Customer Success Specialist Jobs
By Actabl At Oldsmar, FL, United States
Handle any special projects as assigned by management.
Analyze system usage and product adoption with tools like Pendo, manage and execute campaigns to improve (utilizing efficient process).
Excellent organizational, presentation and communication skills (written and verbal).
Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.
Experience in Excel, Word & Powerpoint is required; proficiency in G-Suite (Google Drive, Gmail) is preferred.
Experience with Hotel Effectivenesss, ProfitSword, ALICE, and/or Transcendent preferred.

Are you passionate about helping customers succeed? We are looking for an Implementation and Customer Success Specialist to join our team and help our customers get the most out of our products. You will be responsible for onboarding new customers, providing technical support, and ensuring customer satisfaction. If you have a knack for problem-solving and a commitment to customer success, we want to hear from you!

Overview Implementation and Customer Success Specialists are responsible for ensuring that customers are able to successfully use and benefit from the products and services they have purchased. They provide technical support, training, and guidance to customers throughout the implementation process and beyond. They also work to ensure customer satisfaction and loyalty by providing ongoing support and assistance. Detailed Job Description Implementation and Customer Success Specialists are responsible for managing the implementation process for customers. This includes providing technical support, training, and guidance to customers throughout the implementation process. They must ensure that customers are able to successfully use and benefit from the products and services they have purchased. They must also work to ensure customer satisfaction and loyalty by providing ongoing support and assistance. Implementation and Customer Success Specialists must have excellent communication and interpersonal skills. They must be able to effectively explain technical concepts to customers and provide guidance and support. They must also be able to troubleshoot and resolve customer issues in a timely manner. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to explain technical concepts to customers
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of product implementation processes
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of product implementation processes
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product implementation processes
• Knowledge of software development and testing processes
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer support tools and techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience with customer relationship management (CRM) systems
• Experience with customer support tools and techniques
• Experience with software development and testing processes
Job Responsibilities
• Manage the implementation process for customers
• Provide technical support, training, and guidance to customers throughout the implementation process
• Ensure that customers are able to successfully use and benefit from the products and services they have purchased
• Work to ensure customer satisfaction and loyalty by providing ongoing support and assistance
• Troubles