Human Services Call Center Manager Jobs

Exhibits strong communication and interpersonal skills.

Possesses a solid customer-oriented focus.

Commits to delivering positive and mission-focused communication.

Demonstrated track record of providing direction and assistance to customers regarding policies and practices.

Excels in organizing and prioritizing work and follow-up.

Call Center Human Resources (HR) Specialist

Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.

Provide education on diet order parameters, nutrient restrictions, and supplements.

The responsibilities listed are a general overview of the position and additional duties may be assigned based on operational needs.

Has limited experience, training, direct exposure, or past experience working with medical terminology and documentation.

Team Interaction: Provides informal guidance and support to less experienced team members.

Develops Self and Others: Continuously improves own skills by identifying development opportunities.

Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.

Completion of an agency-sponsored management internship program.

Serves as a Casework Manager for the Division of Family and Community Services (FCS).

Requires two (2) years professional supervisory experience in a public welfare agency.

Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform.

Three (3) years of professional experience utilizing social casework methods, techniques, and principles, including reviewing, and evaluating casework activities.

Pulse Clinical Alliance is hiring a Human Services Call Center Manager in Kansas City, MO.

Shift: Days or Evenings - 40hrs/week - 8 am - 4:30 pm

Must be Medicaly Licensed in a field such as LCSW.