Homeowner Services Coordinator Jobs
#2023-020 Homeowner Assistance Fund Foreclosure Mitigation Underwriter
By Oklahoma Housing Finance Agency (OHFA)
At Oklahoma City, OK, United States
Vacation Homeowner Support Specialist
By Vacasa
At Milwaukee, WI, United States
Homeowner Senior Claim Specialist
By AAA-The Auto Club Group
At United States
Are you looking for an exciting opportunity to make a difference in the lives of homeowners? We are looking for a Homeowner Services Coordinator to join our team! You will be responsible for providing excellent customer service to homeowners, managing their accounts, and helping them with their home maintenance needs. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!
Overview The Homeowner Services Coordinator is responsible for providing support to homeowners in the areas of home maintenance, repairs, and other related services. This position works closely with homeowners, contractors, and other stakeholders to ensure that all services are completed in a timely and cost-effective manner. The Homeowner Services Coordinator must possess excellent customer service skills, be organized, and have the ability to multi-task. Detailed Job Description The Homeowner Services Coordinator is responsible for providing support to homeowners in the areas of home maintenance, repairs, and other related services. This includes scheduling and coordinating services with contractors, providing estimates, and ensuring that all services are completed in a timely and cost-effective manner. The Homeowner Services Coordinator will also be responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service. Additionally, the Homeowner Services Coordinator will be responsible for maintaining accurate records of all services provided and ensuring that all services are completed in accordance with applicable laws and regulations. Job Skills Required• Excellent customer service skills
• Ability to multi-task
• Strong organizational skills
• Knowledge of home maintenance and repair services
• Ability to work independently and as part of a team
• Knowledge of applicable laws and regulations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or home maintenance/repair services
• Knowledge of applicable laws and regulations
• Valid driver’s license
Job Knowledge
• Knowledge of home maintenance and repair services
• Knowledge of applicable laws and regulations
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or home maintenance/repair services
• Previous experience in scheduling and coordinating services with contractors
Job Responsibilities
• Schedule and coordinate services with contractors
• Provide estimates for services
• Respond to customer inquiries and resolve customer complaints
• Maintain accurate records of all services provided
• Ensure that all services are completed in a timely and cost-effective manner
• Ensure that all services are completed in accordance with applicable laws and regulations
• Provide general customer service
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