Online Customer Service Coordinator (Retail - Soho Home & Cowshed)
By Soho House & Co At New York, NY, United States
Excellent time management skills with the ability to prioritise tasks and meet deadlines
Problem solving skills and the ability to manage complaints efficiently
Provide excellent product knowledge by maintaining a keen interest and understanding of all product lines.
Can work independently and confident to manage your own time and workload
Previous experience with ecommerce systems (D3R) is preferred, however full training will be provided to the successful candidate
Previous experience of working with call center solutions and email ticketing systems