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Helpline Counselor Jobs

Athlete Helpline Counselor (Remote Position)
By Childhelp At , Remote From $40,000 a year
Do you have experience working in a remote environment?
Remains knowledgeable with regard to all Hotline referral sources, including the Hotline national resource database
Understands the contractual obligations of the Hotline and follows protocol and documentation requirements for each contract
Must have minimum one (1) year experience working with crisis abuse or behavioral health
Minimum 3 months of experience as a Hotline Counselor II (does not apply for external hires)
Understanding of the laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements
Counselor Ii, Courage First Athlete Helpline - Remote | Wfh
By Get It Recruit - Healthcare At Scottsdale, AZ, United States

We are a dedicated and compassionate team committed to providing assistance to individuals who seek help related to abuse in sports. Our mission is to create a safe space where athletes can find ...

Project Manager, Illinois Helpline
By HEALTH RESOURCES IN ACTION, INC. At , Boston
Maintaining or building skills and knowledge in management, supervision, behavioral health, health and racial equity, and/or other related content areas.
Project Management Professional (PMP) certification preferred.
Working with the Managing Director and other staff to monitor and manage the overall project budget, timeline, and programmatic progress.
Contributing technical skills and/or content expertise to this project to ensure its effective implementation and sustainability.
Contributing technical skills and/or content expertise to other related HRiA projects and to the organization, as appropriate or needed.
Experience working in or with substance use or behavioral health service programs and providers.
Non-Profit, Helpline Pregnancy Educator
By Hi-Line Inc. At Irving, TX, United States
Provide counseling, education, and support to individuals seeking information on pregnancy-related topics
Possess excellent communication skills, including articulate and clear verbal and written communication
Passionate about making a difference in the lives of others, particularly in the realm of pregnancy health education.
Handle inbound calls, chats lines, and some outbound calls
Keep records of all conversations in our call center database
Identify customer needs, clarify information, research issues, and provide solutions
Enrollment And Billing Sr Rep / Cigna For Employers Helpline Analyst - Remote ($17.00 - $26.00 / Hour)
By Talentify.io At United States
Follows basic inventory management disciplines for managing workload.
Requires technical / investigation and trouble shooting skills.
Minimum of three years experience customer service in a fast paced environment
Technical / investigation and trouble shooting skills are required
Communication skills both written and verbal
Experience with Microsoft Office with a focus on Outlook, Excel, Word and OneNote
Crisis Helpline Specialist Jobs
By Common Ground At , Remote $18 an hour
De-escalation techniques, motivational interviewing and collaborative problem-solving skills
Work independently and apply critical thinking and decision-making skills
Relate to a diverse population which includes a variety of age, economic and educational backgrounds
Consistently exercise superior customer service skills with team members, individuals being served, and with the community
Work in a multi-disciplinary environment and manage evolving needs
Understand and apply the skills needed to review and edit call reports for statistical purposes